Chrysler Dodge Jeep of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great Example of a Topnotch Team! After setting out and getting contact regarding my vehicle purchase, I am happy to say that I chose the right place. It was a unique and wonderful exp After setting out and getting contact regarding my vehicle purchase, I am happy to say that I chose the right place. It was a unique and wonderful experience that could not have happened without Jay Murali and his team(Including Don and Kareem). Thanks so much for making such a major decision a seamless experience! More
Review on Mr. Osiris Polanco Osiris Polanco was a very good salesman. He took my family and I into consideration when guiding us to the right sized vehicle for us.Osiris took his Osiris Polanco was a very good salesman. He took my family and I into consideration when guiding us to the right sized vehicle for us.Osiris took his time and effort to work with us as far as our budget was concerned. He was very polite and knew his job thoroughly. I actually felt like I have known him for years and would choose him again in the future.You should be proud to have Osiris on your team. More
Great Service, unbeatable prices , Carlos Belaunde Carlos Belaunde is the best! american car , best price best service, i love this place, great . thank u telling all my family freinds nice ppl Carlos Belaunde is the best! american car , best price best service, i love this place, great . thank u telling all my family freinds nice ppl More
Worst of the worst Wife's Jeep Liberty was there for airbag module, tech Menhdi broke out centre console ripped out 4wd handle cable bushing and busted 4wd switch, was w Wife's Jeep Liberty was there for airbag module, tech Menhdi broke out centre console ripped out 4wd handle cable bushing and busted 4wd switch, was when I complained Mark told me everything is rotted out he, not making good for it. I brought it to my mechanic he said who ever worked on our jeep was an animal! It cost $200. To repair the damage from free recall. If you like your jeep stay away from these schmucks! More
Buying a Challenger is made easy I have been in the market for a Challenger for over a year. Admittedly, I am a difficult buyer. Rich Jest made the process both simple and comfortable I have been in the market for a Challenger for over a year. Admittedly, I am a difficult buyer. Rich Jest made the process both simple and comfortable! Communication was great and he answered all of my questions. There were no pressure tactics and it made the transaction easy. I am looking forward to driving my vehicle. More
Great experience buying a new Jeep. Buying a new car can be a stressful experience; however, I had a great experience with Michael Salocha. Michael was informative and knowledgeable abo Buying a new car can be a stressful experience; however, I had a great experience with Michael Salocha. Michael was informative and knowledgeable about the Jeep product. He asked the right questions to help me narrow down my choices. I never felt pressured to make a purchase, and I was amazed that once I made the decision to buy a Jeep, I was able to drive it home that day. All in all, I had a very good experience. Thanks, Michael! More
Will Not Return, Ever Had a last minute issue that needed immediate attention. Brought my Jeep into repair center which could not be looked at or repaired until the followi Had a last minute issue that needed immediate attention. Brought my Jeep into repair center which could not be looked at or repaired until the following day. They dont offer loaner cars or even a ride home, needed to Uber it. Upon the following evening went to pick up my vehicle only to discover an added charge to my bill that did not reflect what we discussed, they added on a warranty without my authority and charged my credit card. Not sure what management is trying to get away with but this is unexceptable and illegal. More
Awesome experience!!! This was my first time leasing a vehicle and Valentin Robinson, was so helpful, patient and tech savvy. I would definitely come back I had an awesom This was my first time leasing a vehicle and Valentin Robinson, was so helpful, patient and tech savvy. I would definitely come back I had an awesome experience. Rommy More
Steer clear of this place for service I had my company vehicle towed to this dealership because it was the closest one to where my vehicle broke down. The service staff seemed put off by I had my company vehicle towed to this dealership because it was the closest one to where my vehicle broke down. The service staff seemed put off by having to take in my vehicle during a very busy day and gave me very little information when I left. I was out-of-state visiting family at the time and had to leave my vehicle there. It took over three weeks to get backordered parts and get my vehicle put back together when the transmission failed. I had a very difficult time getting updates or speaking to a manager when I was dissatisfied with the progress. Once I was able to get someone higher up the repair began to move ahead. However less than two weeks after picking up my vehicle I had to take it back to a local dealership only to find out that the transmission pump had not been installed properly and I was leaking transmission fluid. I am now facing a $1600 repair bill to correct work that was supposed to have been done under warranty at this dealership. I am in the process of trying to get this dealership to reimburse my company for the additional repairs that were done incorrectly the first time. I have to say that I am beyond frustrated and disappointed in the customer service I have received as well as the quality of the workmanship in repairing my vehicle. I will say, in fairness, that once I pushed hard enough, I got in touch with Heather who got my service advisor to respond faster. However my overall experience was that communication was very poor and I was kept in the dark for much of the time. More
Excellant! Mike Hickey was a great to do business with. I rated this dealership excellent. I was recommended by a friend to make an appointment with Mike Hickey regarding a new vehicle lease. This was my 6 I rated this dealership excellent. I was recommended by a friend to make an appointment with Mike Hickey regarding a new vehicle lease. This was my 6th lease with Chrysler so I knew exactly what I wanted in a car and monthly payment. Mike did not try and "wheel and deal" me one bit. He delivered exactly what I asked more plus 1 or 2 more "bells and whistles" on my new Pacifica. I love the care and my monthly payment!! I finally found a new home and salesperson when it is time for a new lease. More