Chrysler Dodge Jeep of Paramus

Great! Very happy with the service here.Was helped by the salesman Ehab who was very nice and helpful in all aspects. He was very patient and knowledgable ab Very happy with the service here.Was helped by the salesman Ehab who was very nice and helpful in all aspects. He was very patient and knowledgable about the cars. He was honest and upfront and didn't try to squeeze every penny out of us but rather cared about us receiving a good deal. Very happy with the quick, easy, and honest service provided! More

WORST EXPERIENCE EVER!! BEWARE!! Brief history: PreApproved through our credit union. Just needed to pick out vehicle and credit union gives us a bank draft up to the amount we can us Brief history: PreApproved through our credit union. Just needed to pick out vehicle and credit union gives us a bank draft up to the amount we can use to purchase. We have used this method to purchase a new Traverse for me in March 2016, a new Silverado for my husband June 2016 and a new Silverado for my middle son May 2017. My oldest son wanted a Dodge Charger. After searching several dealerships and even visiting some I CALLED this dealership one night about 8pm/8:15pm. We had seen the car my son wanted online. I was told the people who handle phone inquiries left for the day and I could call back in the morning. I said I wanted to speak to a salesperson. The lady on the phone was very reluctant to get anyone on the phone to assist me. Finally Mark V. came on the phone. He was very short and tried to get me off the phone fast without really answering my question. I wanted to know before I took the day off work and drove to NJ from Pennsylvania if they had the car they advertised online available and would it be available for the price advertised. After I hung up my husband decided we would take the ride. Mark V did call me the next day to see if I was coming in and I told him I was on my way. We arrived-saw the car and decided to negotiate price. We explained that we would not need financing more than once! After we agreed on a price and the contract was drawn up we arranged to come back to pick the vehicle up because we hadn't received the draft from the bank yet (they Fed Ex it so you get it quickly)Before we could leave the dealership Mark V. told us his finance guy wanted to say hi. So we went over and he tried to convince us to see if they could beat the deal our bank was giving us. I got nasty because I thought I had made myself clear numerous times during our several hours at the dealership that I was not interested in their financing.This was Wednesday. We actually came home to the check being here so we called and said we would pick the vehicle up sooner. Mark V wanted my husband and son to return the next day but my husband couldn't miss work again so they went back to the dealership Friday with the check and instructions for the dealership from the bank. The dealership refused to give my husband and son the vehicle. They said they wanted to hold the check for 3 days to see if it cleared and then we could come back for the car. They said they didn't know if my husband and son were "going to take the vehicle, ship it to a foreign country and cancel the bank draft" YES THOSE WERE THEIR WORDS! I failed to mention at the time of purchase my son was ACTIVE DUTY in the US ARMY. Did they say this because my husband is Hispanic? I have no idea where they would get off saying something like this and accusing my husband and son of any deceitful intent! They bullied my son into filling out a finance application through Allied Bank while my husband was trying to call our bank. The people at the dealership refused to talk to our bank. My husband started getting loud and FINALLY the sales floor manager called and spoke to our bank. He came out after speaking to them and said "It is company policy to not give out vehicles until money is cleared" He said he would go with his gut and let them take the vehicle. My husband tried to get the application back from the financial officer before he ran my son's credit for a loan he didn't want or need but my husband was yelled at to get out of his office and then the financial officer took the application and ran out of his office. My husband only received a COPY of the application. They told him they shredded it. I THINK THEY ARE LIARS! If my son didn't want that car so bad I would have told them to go screw themselves and went elsewhere. We won't make that mistake again! I also have my son monitoring his credit to make sure these xxxxxxx' don't use his information for anything. DO NOT TRUST THIS DEALERSHIP! More

GREAT! Great customer service. They explain everything in detail and make sure that you leave happy. Very friendly and kind. They made sure all my questio Great customer service. They explain everything in detail and make sure that you leave happy. Very friendly and kind. They made sure all my questions were answered. More

My experience was excellent Mat Talmo and Warren Talmo made my experience at the dealership very comfortable and assuring. Mat asked me to drive my car of choice to see how I l Mat Talmo and Warren Talmo made my experience at the dealership very comfortable and assuring. Mat asked me to drive my car of choice to see how I liked it, and I liked the Jeep very much. Mat also expedited the process by speaking to my insurance agent personally, when I was having trouble getting them to send the insurance verification. Both Mat and Warren listened carefully to what equipment I wanted in the car and found the right one for me. They also gave me some recommendations which helped me decide on which car that I wanted. I am very satisfied, and I will send friends to the dealership to see Mat or Warren if they ask about purchasing or leasing any Chrysler product. Thanks to both of you. I love the car. Anthony Cardinali More

Service was quick and top notch May 30, 2017 we walked in and were immediately greeted by Anthony Bollotta. He introduced us to our future car right away (2017 Jeep Grand Cherokee Li May 30, 2017 we walked in and were immediately greeted by Anthony Bollotta. He introduced us to our future car right away (2017 Jeep Grand Cherokee Limited 4x4). We sat down worked out some numbers and left the most satisfied/happiest of customers. Anthony is very knowledgeable of cars. He explained to us all the features and answered many other questions we had. Anthony is a class act. Chrysler Dodge Jeep of Paramus is very lucky to have Anthony. More

Great work, very friendly I had salesperson val he was great he had patience and humor. I can be special at times he was knowledgeable and whatever I asked him he answer me a I had salesperson val he was great he had patience and humor. I can be special at times he was knowledgeable and whatever I asked him he answer me and if he needed to clarify something he did which most people won't they would just sell. I would recommend him to all my friends and family. His attitude and wit along with his business sense is the reason I bought my card there thanks val. And Jose his manager was a great addition thanks jose. More

Amazing! Everyone worked as a team to help us. I want to especially thank the manager Jose Bustamante who helped us a lot in this process. I also want to thank Everyone worked as a team to help us. I want to especially thank the manager Jose Bustamante who helped us a lot in this process. I also want to thank his amazing team members Matt and Valentin they were amazing! Loving my new 2017 Jeep Grand Cherokee!! More

Down to business; great salesman! Mike was excellent! I felt he helped me with staying in my budget as well as making sure I hit all my "must haves". I will be sure to reccomend Mike t Mike was excellent! I felt he helped me with staying in my budget as well as making sure I hit all my "must haves". I will be sure to reccomend Mike to anyone looking for a new car. Polite, friendly, and straight to the cut! I also came in to test drive and it was 20min before closing; Mike didnt complain and made sure to help me fully! More

Great experience good people! I highly recommend this dealership. Got my jeep here I'm extremely happy with the purchase and plan on doing future business here. I highly recommend this dealership. Got my jeep here I'm extremely happy with the purchase and plan on doing future business here. More

Carlos is great! Thanks again, pal! I Really appreciate you taking the time get me a good deal on a he jeep renegade. I really really love it so far! Appreciate you Thanks again, pal! I Really appreciate you taking the time get me a good deal on a he jeep renegade. I really really love it so far! Appreciate you! More