Chrysler Dodge Jeep of Paramus

Pleasurable Experience!!! Everything...Matt, our salesman was very, very , very good...It was a pleasure dealing with him...Auggie, the finance guy was also a pleasure to deal Everything...Matt, our salesman was very, very , very good...It was a pleasure dealing with him...Auggie, the finance guy was also a pleasure to deal with...You guys did a great job with my lease...Got us in and out in a couple of hours on a very busy Saturday...Even when I was walking around the other salesman were kind and courteous....Great job!!! More

THIS DEALER IS THE BIGGEST FRAUD EVER I bought a used CERTIFIED car to CHRYSLER JEEP DODGE PARAMUS (NJ) on Feb 06, 2018 with a down payment of almost 6 thousand dollars The buying process I bought a used CERTIFIED car to CHRYSLER JEEP DODGE PARAMUS (NJ) on Feb 06, 2018 with a down payment of almost 6 thousand dollars The buying process was nasty and the managers are criminals with a tide specialty (WARREN TALMO, MARK ARCUTI, JAY MURALI, and KAREEM RAPOSO)...The day I purchased the Dodge Durango I told them about the bad tires and they promise me they will look into it but even after the service manager told them that the tires were bad they told me that the tires passed the certification and when they gave me the certification papers for me to sign I wrote beside the tires that the tires were in bad condition and Manny Andujar without me looking scratch it and gave me all the paperwork.... A week after purchasing the car, the engine light goes on, the car starts shaking, the brakes didn't work well and a weird and nasty sound in the engine, so I took the car to Ramsey Dodge because I was closer to this dealer the car was certified by Dodge, Chrysler, Jeep dealer and was supposed to have a warranty bumper to bumper for the first 90 days (told by Manny Andujar-Finance Manager and Monah-Sales associate ) and Ramsey Dodge Service manager told me that '''the car HAD NO WARRANTY AT ALL''' and even gave me a report showing that and also told me to """better take the car where I bought it because it has too many bad issues and he was not going to touch such a piece of junk""", so I took the service manager’s advice and took the car to the Dodge PARAMUS dealer same day (Feb 15, 2018 at 10:30am), where I bought the car and after waiting in there for about one hour I go to the service manager and the Service Manager told me that he told the Sales Manager about all the issues and the Sales Manager (JAY MURALI) took the keys of the SUV so when I went and talk to him wondering why they don't even look for me to talk to me another Finance manager (KAREEM RAPOSO) came to the conversation and both told me that the finance company rejected my loan so he had to take the car and by the way my down payment too, so I told him that they will get a lawsuit for that and KAREEM RAPOSO (Finance Manager) laughed on my face and told me that they got good lawyers for that, so he didn't care at all….At the end, I had to get a lawyer for them to give my down payment back and I got it a week after (of course no payment for my week with the car rental)...When I got back to the dealer to pick up my down payment back from sales manager MARK ARCUTI, the guy throw the check at me, I guess because the poor miserable was behind a counter….STAY AWAY FROM THESE CRIMINALS (CHRYSLER JEEP DODGE PARAMUS)...In this place, they sell cars in very poor condition as CERTIFIED CARS and NO WARRANTY AT ALL and when you get their scam they will come with something else to cover their FRAUD/crime taking your DOWN PAYMENT TOO…. More

No pressure, got what I wanted Ken Campos was awesome. He listened and was accomodating to what I wanted. He was efficient and thorough and made the whole experience great. I rec Ken Campos was awesome. He listened and was accomodating to what I wanted. He was efficient and thorough and made the whole experience great. I recommend if you go to this dealership ask for him. 5 star rating based on the experience with him. More

John Heinz was a great salesman John Heinz, my sales person, was very attentive, helpful and friendly. He listened to what vehicle we were looking for, found all of the ones on the John Heinz, my sales person, was very attentive, helpful and friendly. He listened to what vehicle we were looking for, found all of the ones on the lot that fit my needs learned as much about the car as he could to make himself more knowledgeable for once we met, and worked hard to earn the sale without being pushy. More

Experience at Paramus Jeep Matthew Beyer was my salesman. He was very polite & knowledgeable explaining all the technology in my vehicle. It was a pleasure doing business with M Matthew Beyer was my salesman. He was very polite & knowledgeable explaining all the technology in my vehicle. It was a pleasure doing business with Matt. More

Yesterday I Justed got mine Dodge RT and I love I Have my Rt challenger yestesday from Dodge Parumus. They are best. Be shopping around and they got me a deal. John heinz the salesman help me I Have my Rt challenger yestesday from Dodge Parumus. They are best. Be shopping around and they got me a deal. John heinz the salesman help me out and got a good price in my RT. More

Ken is the best! Ken is so friendly and great to work with. Will refer everyone I know to him. Just leased a new car from him and he made it so quick and painless, gav Ken is so friendly and great to work with. Will refer everyone I know to him. Just leased a new car from him and he made it so quick and painless, gave us a great deal, and we love working with him. We love KEN! More

Pleasant to talk with Him. Not only is He very nice when it comes to routine work. When it comes to warranty work, he is still very nice, regarding the attitude of the perso Not only is He very nice when it comes to routine work. When it comes to warranty work, he is still very nice, regarding the attitude of the person on the other end of the phone. More

Great Experience I picked up my 2018 Jeep Grand Cherokee Limited last week. The purchase process was very easy, everything was explained to me perfectly. The dealer we I picked up my 2018 Jeep Grand Cherokee Limited last week. The purchase process was very easy, everything was explained to me perfectly. The dealer went through the vehicle showing me features I didn't even know it has. Would definitely recommend salesman Nick Berardi. More

Great experience! I recently purchased a beautiful Certified Pre-Owned 2014 Jeep Grand Cherokee Limited here at Chrysler Dodge Jeep Ram of Paramus. From the moment I wa I recently purchased a beautiful Certified Pre-Owned 2014 Jeep Grand Cherokee Limited here at Chrysler Dodge Jeep Ram of Paramus. From the moment I walked in I was greeted by friendly employees and was offered assistance very quickly. John Heinz was my salesman and he did a great job in assisting me with my purchase from start to finish. I am a college student and was a bit nervous about the process of purchasing a vehicle from a dealership for the very first time. However, John’s great attitude, honesty, and willingness to help made the process a very smooth and enjoyable one. I had told him that I was looking for a Grand Cherokee in a certain price range with low mileage and he helped me pick out the perfect vehicle. After a bit of negotiating on price, John was able to help me get a great price on my vehicle of choice. In terms of financing, finance director Kareem Raposo was able to work around my budget as a college student and also played a big role in my vehicle purchase. I am extremely happy with my new vehicle and am proud to be a member of the Jeep family! Thanks again to John Heinz, Kareem Raposo and the employees at Chrysler Dodge Jeep Ram of Paramus for making my purchase process a great one! More