Chrysler Dodge Jeep of Paramus

Great dealership experience. Clean and friendly! I had the pleasure of dealing with the good people at Chrysler Dodge Jeep of Paramus. From start to finish, the experience was delightful and unlike a I had the pleasure of dealing with the good people at Chrysler Dodge Jeep of Paramus. From start to finish, the experience was delightful and unlike any other car shopping experience I had. I worked with Ehab Abdallatif and I could not have been happier. Ehab was the consummate professional and worked with me to find my dream car within my budget. There were no games and no gimmicks. He was straightforward and honest with me throughout the process. I then worked with Carlos to sign all the documents. Such nice people. I recommend working with Ehab, Carlos, and all the folks at Chrysler Dodge Jeep of Paramus highly. I will definitely be returning to them in the future. Thank you Ehab, Carlos and Chrysler Dodge Jeep of Paramus! More

Great service from sales team Ken from sales was great to work with had a exceptional experience would definitely recommend this dealership to friends and family easy process from Ken from sales was great to work with had a exceptional experience would definitely recommend this dealership to friends and family easy process from the time I walked in More

Right Car at Right Price I was very happy with my sales experience. Carlos B was vary helpful. I found the right car at the right price and the process was pretty smooth. I was very happy with my sales experience. Carlos B was vary helpful. I found the right car at the right price and the process was pretty smooth. More

Mohammed was the best at his job he is kind and Patience Understand my need for a car the dealership was friendly and nice. The parking is a little challen was the best at his job he is kind and Patience Understand my need for a car the dealership was friendly and nice. The parking is a little challenging at times. More

Salesman, Ehab Abdallatif, GREAT I recently purchase a vehicle from, salesman; Ehab Abdallatif and could not be more pleased. Ehab's professionalism was appreciated from the moment h I recently purchase a vehicle from, salesman; Ehab Abdallatif and could not be more pleased. Ehab's professionalism was appreciated from the moment he returned my call regarding some choices I had. He explained the vehicles in great detail and was able to answer any and all my questions. When it came time and I had decided which of the two vehicles to purchase the price negotiations took all of about fifteen minutes. I did fail to mention that ALL OF THIS TOOK PLACE OVER THE PHONE. This was the simplest and most painless car purchase I have ever experienced. I am now sending my friend in to see Ehab to purchase a van. My wife also has her eyes on a car they have on the lot. Again, great salesman, great service and great price. Tony Herbert More

ken was a pleasure to work with first purchase from rt 4 jeep was a pleasure to work with Ken very helpful would recommend to family and friends a plus rating 5 stars first purchase from rt 4 jeep was a pleasure to work with Ken very helpful would recommend to family and friends a plus rating 5 stars More

Valentin & Carlos make it happen Valentin was very personable, down to earth and respectful. He knew what I was looking for and didn't try to get me into anything else. He shared with Valentin was very personable, down to earth and respectful. He knew what I was looking for and didn't try to get me into anything else. He shared with me the best deals and offers currently out and allowed me to make a decision that would be best for me. He also continuously offered me drinks, food, and made sure that I was happy with my decision and end result. I appreciated the time he spent with me, and didn't waste my time with "run around". Carlos, who finalized my deal was warm, personable, and efficient. He didn't waste time and when another customer called who wanted his "time", he politely offered to call them back to ensure I got the attention I deserved and needed as we finalized paperwork. Carlos explained every sheet clearly and paused to see if I had any questions after each page. Being in "customer service" pausing to see if your "customer" has questions or needs something explained is vital to them feeling good about their service and overall purchase. More

Fraud I am a top producing Realtor for a prestigious Company. This Dealorship practices something in sales cslled "Love em and leave em" to the nth degre I am a top producing Realtor for a prestigious Company. This Dealorship practices something in sales cslled "Love em and leave em" to the nth degree. I paid over $55,000 for a 19,000 mi Jeep SRT. 1 They said that it has an incredible full warranty. But on the invoice there was a 2,700+ warranty fee in addition to the price. They played it down aa if thats how its structured, and that Id be receiving the details. 2. I never got it. Went in perrson and only got a declaration page from a middle eastern guy (murat) who had an attitude. I asked for the rest n he says that its all there and annoyed by my questioning. 3. Called the warranty co in FL. They said it's 8 pages and the Dealorship MUST provide it. 4 Called back for Manny who did the paperwork and left a message. He called and apologized and said he was emailing it to me right away. It didn't come. So I had to call him back and he said he'd resend. Never got it. 5. 3 business days go by, nothing. Naturally 5a Manny didn't bother to call me. 6 I called Jeep in Detroit. A nice and sympathetic lady helped. She called the warranty co who told her I only had a Power Train Warranty! She then called Manny who was not in. I believe that they never were selling a full warranty and practice deceptive and illegal practices. She will call him Monday but I am going to retain an Attorney and notify the press. Never buy from this sewar sales xxxx show! More

Great Service Department! I recently brought my son's 2013 Dodge Dart to Chrysler Dodge Jeep of Paramus. It turned out that the car needed a new engine. It was defective and I recently brought my son's 2013 Dodge Dart to Chrysler Dodge Jeep of Paramus. It turned out that the car needed a new engine. It was defective and still under warranty. Well, Chrysler decided that they would void the warranty and not cover the $9,000 cost to replace the engine! This was absolutely crazy and was an arbitrary decision. They tried to claim that the car was not properly maintained even though I turned in the receipts for every oil change and work done on the car since it's purchase. Well, finally Chrysler reversed their decision and reinstated the warranty and after 2 months with the car sitting at the dealership, the engine was replaced. I can tell you for certain that if it were not for the service manager, Steve along with Paul and Dominic, this would not have been done. These guys were relentless and made sure that the right thing was done. I did not purchase the car from Chrysler Dodge Jeep of Paramus but they treated me like I was their best customer! I would highly recommend this dealership to anyone based on the way I was treated. I cannot thank these gentlemen enough for helping me out with this. If it weren't for them the engine replacement would never have happened. 2 lessons learned: 1) Keep all your receipts and 2) Buy your next car or bring in your car for service at Chrysler Dodge Jeep of Paramus!! More

Jeep Compass Quick & easy. They found the perfect SUV with everything I need for a reasonable price. I never considered the Compass until the salesman showed me Quick & easy. They found the perfect SUV with everything I need for a reasonable price. I never considered the Compass until the salesman showed me More