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Chrysler Dodge Jeep of Paramus
Paramus, NJ
866 Reviews
Chrysler Dodge Jeep of Paramus is proud to serve New Jersey, New York and the surrounding area with quality Chrysler, Dodge, Jeep, and Ram vehicles as well as a vast selection of pre-owned cars. Come visit us at 315 Route 4 West.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 866 reviews
August 02, 2018
Never had such a bad experance I regret going to this dealier to buy new Jeep Wrangler . No one returned phone calls just hid behind receptionist to pass message along . From the co I regret going to this dealier to buy new Jeep Wrangler . No one returned phone calls just hid behind receptionist to pass message along . From the corporate director , sales manger and finance manager , not one of them cared enough to say thank you or apologize for the way we were treated More
by Xena 71618
Employees Worked With
David Porter, Milton Rodriguez, Dean Redmond
August 01, 2018
Great! No hassle! John was very professional, knowledgeable, and helpful throughout the leasing process. I will definitely return to John and this dealership because it John was very professional, knowledgeable, and helpful throughout the leasing process. I will definitely return to John and this dealership because it was a no hassle experience! More
by Lock22
Employees Worked With
John, Manny Andujar
July 30, 2018
Jerry Speziale made the buying experience pleasant and painless He was considerate and took time to answer all our questions, sometimes twice No pressure and no rush and painless He was considerate and took time to answer all our questions, sometimes twice No pressure and no rush More
by ssheins
Employees Worked With
Ralph Russo
July 11, 2018
Efficient and professional sales team Tim, our salesman, was courteous and professional in assisting us with our purchase he explained the process thoroughly and efficiently. Good sales pe Tim, our salesman, was courteous and professional in assisting us with our purchase he explained the process thoroughly and efficiently. Good sales person he is More
by Jeep2018
Employees Worked With
Tim
July 02, 2018
Awesome service I had a wonderful experience a lot of things about leasing where explained to me that i was not aware of witch made my leasing a jeep compass so much I had a wonderful experience a lot of things about leasing where explained to me that i was not aware of witch made my leasing a jeep compass so much easier.The staff is great there i would not go to any other dealer they meet all your needs. explain everything fully and give you there best deal. More
by Dawn4358
Employees Worked With
victor Belaunde, Manny Andujar
July 02, 2018
Great service and very helpful. As a return customer, it was an overall great experience. I left with the car that I really wanted and the salesman was a great help getting me a pric As a return customer, it was an overall great experience. I left with the car that I really wanted and the salesman was a great help getting me a price that worked well for me. More
by timpeet
Employees Worked With
Michael Hickey
July 02, 2018
worst service in a long time I have 2004 Jeep liberty and and brought it to Paramus a couple of time. They always come up with a BS line that one part is terribly worn, the car i I have 2004 Jeep liberty and and brought it to Paramus a couple of time. They always come up with a BS line that one part is terribly worn, the car is unsafe to drive but they could talk to a manager for a discount. Then the sales guy disappears for 5 mins to come back with a smile - yea the manager is ok with the discunt... What a farce. This time it was the worst experience ever. Brought the car in Thursday night so they could start early, next day Friday I get a call at 3pm - they had not bothered to look at the car earlier - repair would be 4k but they would be able to finish by Saturday. Big surprise, nobody called on Saturday. The website states they close at 6. I call at 5 to hear that service already closed only sales is open to 6. I had to take a rental car to get around. I really only use them for service as last resort because every experience so far has been bad. I wonder how much they paid to stay in business after the crisis in 2008. Every other service station I knew and liked was shut down only this dump remained in the area. I love the Jeep but won't buy one again because of these sleezy guys. More
by mars123
Employees Worked With
alex
July 01, 2018
My experience was the best Best dealer I visited with any car I ever purchased.Excellent customer service.From the moment I walked through the door and left I felt like I’ve mad Best dealer I visited with any car I ever purchased.Excellent customer service.From the moment I walked through the door and left I felt like I’ve made the best decision anyone could make. Your salesman Will helped me with the best service and made my dream car come to reality,I thank him very much and would recommend anyone to him and the dealership. Thank you !!! More
by Kae
Employees Worked With
Will
June 30, 2018
Amazing! Ken was superb! One of the best experiences I have ever had buying a vehicle! He was knowledgeable and very professional. He also worked with my budge Ken was superb! One of the best experiences I have ever had buying a vehicle! He was knowledgeable and very professional. He also worked with my budget and explained my options clearly and detailed. Top notch! More
by acortez1011
Employees Worked With
Manny Andujar, Ken Cestero Campos
June 28, 2018
Easy, informative, no pressure This dealer didn’t pressure us (my wife and I), he was very patient and informative. Wanted to understand what I was looking for and then proposed t This dealer didn’t pressure us (my wife and I), he was very patient and informative. Wanted to understand what I was looking for and then proposed the most economical car that met my goals. He went out of his way to bring the price down. Frankly this was one of my most pleasant new car buying experience More
by Jeffsmi
Employees Worked With
Ken Cestero Campos
