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Chrysler Dodge Jeep of Paramus
Paramus, NJ
864 Reviews
Chrysler Dodge Jeep of Paramus is proud to serve New Jersey, New York and the surrounding area with quality Chrysler, Dodge, Jeep, and Ram vehicles as well as a vast selection of pre-owned cars. Come visit us at 315 Route 4 West.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 864 reviews
August 18, 2018
Got what i want! Meagan was a sweet heart with us, she helped us a lot in get in what we wanted from tbe first moment she saw us. Meagan was a sweet heart with us, she helped us a lot in get in what we wanted from tbe first moment she saw us. More
by Blanca2018
Employees Worked With
Manny Andujar, Meagan Cortese
August 17, 2018
Very sneaky and shady I went to the dealership after finding a car I was interested in on the website. The listing on the car was inaccurate and certainly seemed like a "B I went to the dealership after finding a car I was interested in on the website. The listing on the car was inaccurate and certainly seemed like a "Bait and switch" since they described it as a Dodge Durango SXT but had images of an R/T in the group of photos. The R/T was what I was interested in. I went in and explained the situation and they said the person taking photos made an error, since there were 2 vehicles that looked identical, one was an SXT and the other was an R/T. I explained to the "manager" I wasn't interested in any games, and if they were honest and put a good deal together, I would buy the car. We agreed on a price and came to an agreement. I informed them I was going out of town and couldn't pick the car up until Wednesday. The salesperson, who was very genuine and a good person asked if I can do it Thursday, since he was off on Wed. Of course, I said it wouldn't be an issue. He leaves to get the purchase agreement and comes back and says that I would need to take the car today. I replied that I would gladly, provided that the financing terms were equal to what my bank was offering. He then presents the agreement and this is where the shadiness started. They added a "prep fee" which wasn't in the verbal agreement we made, and I SPECIFICALLY stated that when we made the "deal". I wasn't paying any additional "fees." He couldn't explain the additional "fees" and proceeded to bring "Nick" who also tried to explain that the prep fees were standard. When I asked him why I was paying to "Prep" a vehicle that they sold to me, he couldn't answer... The story goes on, including a cockamamie story that Dan tried to call me to see if he could waive the fees, but never heard back from him.... Long story long, I would never go back to this place and certainly never buy a vehicle from them.... Stay away. There are better dealerships all around NJ. More
by LennysPR
Employees Worked With
Nick, Dan, Don Elhananov
August 13, 2018
Lease return Had a great experience Saturday! Kiki and Mike in the sales department are fantastic! Kiki spent time with me on the phone answering all my questions Had a great experience Saturday! Kiki and Mike in the sales department are fantastic! Kiki spent time with me on the phone answering all my questions and listening to my concerns. Mike who help me with my new lease was so incredibly patient with me!!!! He took his time with me and was not pushy at all. He worked with me and got me in a new lease the same day! If you go you must ask for Mike! More
by Awesomejeep
Employees Worked With
Kiki , Michael Hickey
August 12, 2018
great experience! Tim was very professional,would recommend him to my friends,great asset to company,there was no pressure to buy went over all items very carefully. Th Tim was very professional,would recommend him to my friends,great asset to company,there was no pressure to buy went over all items very carefully. Thx Tim More
by Billymac
Employees Worked With
Tim Sweeny
August 11, 2018
The full package Stanley was awesome. He was able to get me the payments I was looking for. He had me laughing the whole time. He made the buying process wonderful. Stanley was awesome. He was able to get me the payments I was looking for. He had me laughing the whole time. He made the buying process wonderful. More
by katekate19203
Employees Worked With
Stanley Belice
August 10, 2018
One of the best experiences I’ve had in a long time! From the minute I entered the door, I was treated with courtesy, professionalism and respect. See Meagan, she was a consummate professional! Every per From the minute I entered the door, I was treated with courtesy, professionalism and respect. See Meagan, she was a consummate professional! Every person I interacted with showed the highest level of customer service! More
by Melissa’s new Jeep
Employees Worked With
Manny Andujar, Meagan Cortese
August 08, 2018
New lease Scammers and liars didn’t honor military discount. Kept giving lame excuse. Extra key I received was not for my car. I have been waiting to get my key Scammers and liars didn’t honor military discount. Kept giving lame excuse. Extra key I received was not for my car. I have been waiting to get my key. Was supposed to get today and kept getting different stories. Something about another dealership has and are waiting on them. Truly despicable dealing with this location. They don’t return your calls. More
by Barbara
Employees Worked With
Jason Bourdierd, Mathew Talmo
August 04, 2018
New car John was great, he is a people person and is easy to talk to. He was not pushy and was patient throughout the process. Nice work!!!! John was great, he is a people person and is easy to talk to. He was not pushy and was patient throughout the process. Nice work!!!! More
by Andy5555555
Employees Worked With
John Arslan
August 02, 2018
Never had such a bad experance I regret going to this dealier to buy new Jeep Wrangler . No one returned phone calls just hid behind receptionist to pass message along . From the co I regret going to this dealier to buy new Jeep Wrangler . No one returned phone calls just hid behind receptionist to pass message along . From the corporate director , sales manger and finance manager , not one of them cared enough to say thank you or apologize for the way we were treated More
by Xena 71618
Employees Worked With
David Porter, Milton Rodriguez, Dean Redmond
August 01, 2018
Great! No hassle! John was very professional, knowledgeable, and helpful throughout the leasing process. I will definitely return to John and this dealership because it John was very professional, knowledgeable, and helpful throughout the leasing process. I will definitely return to John and this dealership because it was a no hassle experience! More
by Lock22
Employees Worked With
John, Manny Andujar
