Chrysler Dodge Jeep of Paramus

Gerry is an asset to Jeep on rte 4. He is very educated on the cars and was a professional through out the entire process. If you’re looking to lease or fi is an asset to Jeep on rte 4. He is very educated on the cars and was a professional through out the entire process. If you’re looking to lease or finance a car Gerry is the sales rep you want. More

undisclosed Damage vehicle being sold. I purchased a used Cherokee SRT8 $60,000.00,come to find out it was in a collision the whole car was painted over And one complete side filled with I purchased a used Cherokee SRT8 $60,000.00,come to find out it was in a collision the whole car was painted over And one complete side filled with Bondle to hide all the dents . Clean car fax ,Used Car manager told me next time bring a magnet or auto body specialist. I bought 4 cars from here and I am getting treated like dirt. RT 4 you get less for more!!!!!! More

Expert Salesman Michael Hickey was a very knowledgeable and personal salesman. I felt he was very open, honest and to the point. I would definitely use him again and Michael Hickey was a very knowledgeable and personal salesman. I felt he was very open, honest and to the point. I would definitely use him again and I would highly recommend him to others. Very impressive. More

Good experience Carlos B was great. Polite and professional. I liked the fact that the sales team didn't force me in to an immediate transaction and make the sale rig Carlos B was great. Polite and professional. I liked the fact that the sales team didn't force me in to an immediate transaction and make the sale right away. They let me take my time and respected my opinion. More

A great buying experience Friendly Atmosphere, great service and Competent Sales Professionals. A big shout out to Leonardo Geldes for all he did to accommodate me. And a spe Friendly Atmosphere, great service and Competent Sales Professionals. A big shout out to Leonardo Geldes for all he did to accommodate me. And a special thanks to Warren Talmo for working with me... More

Have not received my refund yet I have been waiting for my refund for more than a month. The people aware of my situation at the dealer are my salesperson Tim Sweeney, and Ehab, who I have been waiting for my refund for more than a month. The people aware of my situation at the dealer are my salesperson Tim Sweeney, and Ehab, who I talked to last night. He also informed me that Milton Rodrigues is aware of the situation. However, I have been receiving the run-around on every level. It has been a horrible experience, to say the least. More

Bought A 2015 Jeep Grand Cherokee Certified. very disappointed. 2 months ago I Bought a 2015 Jeep Grand Cherokee. Car is Certified and did not have the owners manual. they promise they Will or very disappointed. 2 months ago I Bought a 2015 Jeep Grand Cherokee. Car is Certified and did not have the owners manual. they promise they Will order the manual and send it to me. Big lie . after many messages left to our sales man Nas, And Financial Manager. Never got back to Us. That is not how you treat your costumers. Will not recommend them with friends and family More

new jeep cherokee 2019 Gerry he was very professional and explanatory on sale of my jeep cherokee 2019, Gerry send me couple email to cheque on the jeep im very satisfy with Gerry he was very professional and explanatory on sale of my jeep cherokee 2019, Gerry send me couple email to cheque on the jeep im very satisfy with sales and service Renato More

Poor Service Department I wish I could give less than a star. I dropped my jeep wrangler off at this Paramus jeep dealership for service on September 18, 2018 because my 2016 I wish I could give less than a star. I dropped my jeep wrangler off at this Paramus jeep dealership for service on September 18, 2018 because my 2016 wrangler check engine light was on. I specifically dropped it off that day because I would be away for a week so they would have plenty of time to repair without giving me a loaner. After less than 10 miles of driving the truck the light came back on. I would now need a loaner due to the fact that I had work once I was back and they did NOT fix the issue. I spent over a weeks calling requesting to get the issue resolved that should had been resolved over a week prior but needed a loaner. After a week of no getting return calls from the service advisor, Alex Vargas, I asked to speak to the service manager, Steve Bradt, again two calls without returns finally called a third time and reached Steve. After explaining the situation I was told by this service MANAGER “I do not need to service you”. And “would you return a phone call from a customer like you.” I have tried to contact the general manager also never received a return call from him. All I can say is I am not one to ever write a review unless its a positive review. But after being treated so poorly by this service department I would like to save others from being treated in this manner. More