Chrysler Dodge Jeep Ram of Woodstock - Service Center

My advisor, Tyler, was actually out the day of my appointment with the service department. Victor took care of me, and he was professional, pleasant, and attentive to my concern (engine noise). I me appointment with the service department. Victor took care of me, and he was professional, pleasant, and attentive to my concern (engine noise). I met with the shop foreman, James, as well so he could hear the noise. He promised me that he would oversee the job himself with the technician. They were honest and said that it would be a week before my Durango RT could be diagnosed. Exactly 8 days later, Victor called and said it was done! (Replaced the lifters under warranty). So far, my Durango is running perfectly and no more engine noise. My brother in law has also used this dealership for his beloved SRT Challenger, which also had an engine noise. We would both strongly recommend Woodstock JDR for service. More

Excellent service. Victor was very professional and kept us informed througout the entire process. Will definitely use you guys again. Victor was very professional and kept us informed througout the entire process. Will definitely use you guys again. More

Great experience and quick! I appreciate the prompt service and the communication that was given. I appreciate the prompt service and the communication that was given. More

They treated me like family. We’re very honest and courteous, had my best interests in mind. We’re very honest and courteous, had my best interests in mind. More

They are very kind, they do a great job! I always go there because is the best place ever☕️ I always go there because is the best place ever☕️ More

Great experience working with Mike A. and Dawn! Could not find a steering rack anywhere for 2013 Dodge Ram. Called so many dealerships and auto parts stores. This guy found it!! He too and Dawn! Could not find a steering rack anywhere for 2013 Dodge Ram. Called so many dealerships and auto parts stores. This guy found it!! He took the time to step up to the plate and find the part when no one else could. Great service and very nice professional people at this dealership. Would highly recommend for sales or service. Thank you again Mike and Dawn! More

I told the person I worked with to have them check for a nail in my tire before they completed the rotation. They didn't check, or chose to ignore it, and now I'm still having issues with a tire deflating. nail in my tire before they completed the rotation. They didn't check, or chose to ignore it, and now I'm still having issues with a tire deflating. The oil change was completed as requested. More

The service department at Woodstock Rocks! ! I recommend this dealership often! All of my family and friends with Ram trucks come here. ! I recommend this dealership often! All of my family and friends with Ram trucks come here. More

I would recommend with caution. Tyler Smith saved this appointment after another advisor was rude and condescending. Tyler de-escalated a situation that could have gone sour very qu Tyler Smith saved this appointment after another advisor was rude and condescending. Tyler de-escalated a situation that could have gone sour very quickly. I can not complete the survey because I chose not to have the work done. More

Honest and straight forward customer service. Their waiting area provides a comfortable environment where I can get remote work done while I wait. Their waiting area provides a comfortable environment where I can get remote work done while I wait. More