Chrysler Dodge Jeep Ram of Woodstock - Service Center

Dropped off van for check engine light and AC repair. Same day after picking up the van, check engine light came back on and AC was blowing 90 degrees. Dropped van off again. Almost 2 weeks of sitting a Same day after picking up the van, check engine light came back on and AC was blowing 90 degrees. Dropped van off again. Almost 2 weeks of sitting at dealership the service rep obviously forgot it was there and finally said they fixed the check engine light (oil pressure switch). One week later, light is back on. Another mechanic has fixed AC within 2 hours and I am having to change catalytic converter to finally fix check engine light which is what I described to the service rep the first time. Not pleased with this dealership at all. More

Too much time for a oil change service (two hours). The appointment was scheduled at 9:30 on Friday to be done on Monday and on Monday the car was not registered for the service and after that I was wa The appointment was scheduled at 9:30 on Friday to be done on Monday and on Monday the car was not registered for the service and after that I was waiting for more than 2 hours and was extremely expensive compared with other providers. More

First thing you notice is how clean it is. The staff is very helpful. The job was done quickly. The staff is very helpful. The job was done quickly. More

Repairs to my truck seem to be effective. However, there were several disappointments. First, lack of any effort to provide solid info on the cause of premature failures to the fuel system However, there were several disappointments. First, lack of any effort to provide solid info on the cause of premature failures to the fuel system and braking system; and inability to communicate effectively via texting, which seems to be the method preferred by the facility. No phone call was provided when work was complete or when parts were finally available to resume work, even though the phone was the only reliable way to conduct communications. More