Chrysler Dodge Jeep Ram of Woodstock - Service Center

Too much time for a oil change service (two hours). The appointment was scheduled at 9:30 on Friday to be done on Monday and on Monday the car was not registered for the service and after that I was wa The appointment was scheduled at 9:30 on Friday to be done on Monday and on Monday the car was not registered for the service and after that I was waiting for more than 2 hours and was extremely expensive compared with other providers. More

First thing you notice is how clean it is. The staff is very helpful. The job was done quickly. The staff is very helpful. The job was done quickly. More

Repairs to my truck seem to be effective. However, there were several disappointments. First, lack of any effort to provide solid info on the cause of premature failures to the fuel system However, there were several disappointments. First, lack of any effort to provide solid info on the cause of premature failures to the fuel system and braking system; and inability to communicate effectively via texting, which seems to be the method preferred by the facility. No phone call was provided when work was complete or when parts were finally available to resume work, even though the phone was the only reliable way to conduct communications. More

Excellent service, they made sure I was good, but the wait time was too long even if you have an appointment wait time was too long even if you have an appointment More

Never fixed the issues, called multiple times, left numerous messages and even contacted through Facebook No responses. Guess they don’t care about customer retention… numerous messages and even contacted through Facebook No responses. Guess they don’t care about customer retention… More