Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Chrysler Dodge Jeep Ram of Woodstock - Service Center
Woodstock, GA
475 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
475 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center
Sort by
September 12, 2022
I brought the vehicle in for first service and had the tires rotated at the same time. When the vehicle was completed I open up the driver side door and seeing an inch and a half straw sized piece of grea tires rotated at the same time. When the vehicle was completed I open up the driver side door and seeing an inch and a half straw sized piece of grease setting on the door seal fortunately I noticed it before stepping on it and tracking it in my brand new vehicle the service manager did clean the grease himself. I just assumed someone tracked this from their shoe and didn’t notice Next issue is when driving home I noticed a the air pressure not being correct so I turned around and went back noticing the steering not feeling right during u-turn. Instead of 55front and 45 rear psi as stated for my vehicle. I got 45 front and 55 rear. Again, ok stuff happens but still a 30 mile inconvenience for me. Next my window tint was done that morning with notes highlighted in yellow on work order not to touch tint because it wasn’t dry. On my why home again I notice the sticker for next oil change was put on tint. Left it in place until tint was dry and fortunately nothing bad happened. So now I’m a little worried about oil change so I check to make sure plug and oil filter are tight which they were however now I’m cleaning the oil that apparently spilled during filter replacement for the next hour and need to spend more time cleaning oil from under the truck at same location More
by RMINOR
Verified CustomerEmployees Worked With
Michael Downey
September 08, 2022
They didn't even plug back in the xxxx fuel pump! And they took all the gas out of the tank and didn't put any back, how do they expect me to drive off the lot with no gas and no fuel pump? also they And they took all the gas out of the tank and didn't put any back, how do they expect me to drive off the lot with no gas and no fuel pump? also they took parts off of my Jeep and I didn't get them back. Very xxxxty! Not Happy! More
by jacob
Employees Worked With
James Hickman, Larry Dales, Michael Downey, Sheridyn Barkley
September 05, 2022
I was super over charged, they made me pay almost $200 just to check if my car battery is good or bad, I was later told auto zone will check that for me free. just to check if my car battery is good or bad, I was later told auto zone will check that for me free. More
by sulaiman_kassim
Employees Worked With
Josh Tenney
September 04, 2022
I had a terrible experience at another dealership regarding issues I was having with my car. I was fluster and overwhelmed, but Mike did everything he could to make sure I was taken care of! regarding issues I was having with my car. I was fluster and overwhelmed, but Mike did everything he could to make sure I was taken care of! More
by learrabrene
Employees Worked With
Michael Downey
