Chrysler Dodge Jeep Ram of Woodstock - Service Center

I am very grateful for the service I have received from this dealership! Thx so much! this dealership! Thx so much! More

All staff was welcoming and kind. Very happy with my service at this location, will be back for future maintenance needs. Merry Christmas Very happy with my service at this location, will be back for future maintenance needs. Merry Christmas More

Had a difficult situation with our car not starting and weren’t aware we needed an appointment. Really appreciated still taking the car in and getting me an Uber to get a rental. Derek was great getting th weren’t aware we needed an appointment. Really appreciated still taking the car in and getting me an Uber to get a rental. Derek was great getting the car serviced with the battery change far ahead of what was initially advised. Saved us money with the rental. Really appreciate getting our vehicle repaired so quickly. More

Justin went out of his way to make sure my new 1500 was serviced to the highest level. He was incredibly patient and determined to make sure I left 100% satisfied. As a first time car buyer, I really appre serviced to the highest level. He was incredibly patient and determined to make sure I left 100% satisfied. As a first time car buyer, I really appreciated Justin and was very impressed with how Justin and the rest of the team were willing to work with me to get thing exactly as I wanted them (e.g. replacing installed after-market brake controller with factory brake controller after I raised concerns). He handled getting my 1500’s bed coated, a factory trailer brake controller installed, wheel well covers installed, and a new rear bumper since the truck had some lot damage. I honestly couldn’t ask for a better service trip. I’ve already told others how awesome Justin and the service department are and will continue to do so. Thanks Justin! Also, thanks to Sales Manager Jacob for assistance with replacing rear bumper and Sales Manager Brady for assistance with pricing out factory brake controller replacement. My service appointment had several moving parts and the team worked together perfectly to get things done. More

The dealership was very nice, most of the staff was pleasant and helpful. I only needed a diagnostic. Never intended to get my Jeep repaired here because it was under warranty somewhere else. Once I sa pleasant and helpful. I only needed a diagnostic. Never intended to get my Jeep repaired here because it was under warranty somewhere else. Once I said I wasn’t getting my car repaired here I was treated very rudely. I asked for a print out of my diagnostic. The woman checking me out said they don’t provide that only the receipt for the $192 and the link of the video which was expired as soon as I walked out the door. Derek was also very rude. He refused to speak to me after I left I had to call back 8 times and keep getting transferred just to get simple questions answered. My Jeep was driving just fine before I brought it here and after leaving it would not accelerate past 40 mph. They did not put my car back together the way I brought it in because they assumed I would be getting the work done here. Will not be returning for service here. More

Mark was amazing throughout my purchase at this dealership and very knowledgeable about the car! dealership and very knowledgeable about the car! More

The service department was very patient with handling my vehicle and very polite to me vehicle and very polite to me More