Chrysler Dodge Jeep Ram of Woodstock - Service Center

Never been pressured at buy while looking around. The service sept has been absolutely fantastic with the couple issues I’ve had. The service sept has been absolutely fantastic with the couple issues I’ve had. More

Josh gave me the quote as 1184, but then sent total over 1300 with miltary discount and could not tell me why it was more and did not provide an itemized detail when i asked for a breakdown. So it felt like 1300 with miltary discount and could not tell me why it was more and did not provide an itemized detail when i asked for a breakdown. So it felt like I was being taken advantage of.He does not communicate well and need sto go back to customer service training. Also, requested to see the old parts when picking up my van and the parts could not be presented. It took the GM of the dealership to find the difference and corrected the difference so I wouldn't feel like I was taken advantage of and wants me and my family coming back ( not Josh). Alexis, with her cheerfull friendly personality, was helpful with our checking us in and checking us out! A suggestion would be that the service mechanics communicate directly to the customer about cost and what needs to be fixed since it is the mechanics that are working on the vehicles More

This was my first time as a guest at this location and from the moment I stepped into the place I felt welcome and a part of the Chrysler/Jeep/Dodge/Jeep/Ram family. My advisor, Derek was attentive, very from the moment I stepped into the place I felt welcome and a part of the Chrysler/Jeep/Dodge/Jeep/Ram family. My advisor, Derek was attentive, very helpful, patient and the service was extremely exceptional. More

They have great customer service, they kept me informed and their service was amazing. No complaints. and their service was amazing. No complaints. More

Friendly staff , very clean facility , poor placement of parts department “customers have no access to the parts department !!! They said my Jeep was fixed , I went to pick it up , got in it drove 10 ft. parts department “customers have no access to the parts department !!! They said my Jeep was fixed , I went to pick it up , got in it drove 10 ft. the warning light came on again , drove it back into service department and left it for another week or so until they said it was ready . The repair was a warranty issue , so it should be no charge , but I was given a bill for $269.00 . They couldn’t tell me what the charge was for , the service manager said he would take care of it . So my bill was $0 . I took my jeep off road the following week and everything worked flawlessly, so they did fix it correctly on the second try after I got Jeep customer care involved ! I think I would recommend this dealership to anyone needing service or purchasing a new Jeep , but not for part’s purchasing ! JR More

The dodge service area has excellent service and know how to take care of my needs. They are very courteous and also keep you updated with any changes that might occur during the time they are working on my to take care of my needs. They are very courteous and also keep you updated with any changes that might occur during the time they are working on my truck. More

Absolute pleasure coming to the dealership to fix my jeep. From beginning to end the experience was absolutely seamless and the people I worked with were amazing. Special thanks to Joshua. jeep. From beginning to end the experience was absolutely seamless and the people I worked with were amazing. Special thanks to Joshua. More

what a great dealership and service department Larry and his staff are the best handled my service issue quickly the staff was great his staff are the best handled my service issue quickly the staff was great More