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Chrysler Dodge Jeep Ram of Woodstock - Service Center
Woodstock, GA
463 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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463 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center
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April 27, 2023
Joe was great. I didn't like the fact I got a list of 5 recommendations for service.I purchased the Jeep 2 months before.I felt they should have been done prior to d I didn't like the fact I got a list of 5 recommendations for service.I purchased the Jeep 2 months before.I felt they should have been done prior to delivery. Nice people but follow up is lacking. More
by sawyerclan5
Verified CustomerEmployees Worked With
Joseph Keilholz
April 25, 2023
Its my first experience with this dealership & so far so good. Everyone has checked all the boxes. They have helped me feel welcome & confident. I will definitely be back as my repair & service needs re good. Everyone has checked all the boxes. They have helped me feel welcome & confident. I will definitely be back as my repair & service needs require. More
by Jack Adams
Employees Worked With
Ryan Cleghorn
April 20, 2023
I was happy to see a Chrysler dealership open closer to my home. When I bought my 2005 Town & Country I could walk to the dealership. Now this place is only a couple of miles down the road. Everyone has be my home. When I bought my 2005 Town & Country I could walk to the dealership. Now this place is only a couple of miles down the road. Everyone has been friendly and attentive on the several visits I have made since I purchased my 2020 Voyager last October. I will be back. More
by ronemberg
April 15, 2023
Checked in w/first person and then waited 20 min or more for next person to ask questions about service I wanted. Overall time for oil change was about a hour and 20 minutes which wasn’t bad but I think so for next person to ask questions about service I wanted. Overall time for oil change was about a hour and 20 minutes which wasn’t bad but I think someone should help you sooner than waiting 20 min to talk with someone. Maybe this was because it was my first time to your dealership. Will give you guys another chance before making final decision. More
by jcolvard9095
Employees Worked With
Not sure who helped me
April 13, 2023
Was great service for my Dodge caravan. My check light went away after the fuel injector and upper gasket changed My check light went away after the fuel injector and upper gasket changed More
by Hamza
April 11, 2023
I’ve never dealt with a worse service department in my life. Nobody knows what is going on. Service adviser has zero communication skills. Doesn’t let you know what is going on till the end of the day by life. Nobody knows what is going on. Service adviser has zero communication skills. Doesn’t let you know what is going on till the end of the day by telling you he has to keep it another day. It’s difficult to have someone on standby to drive you to the dealership when they don’t keep you informed. Was told it needed a sensor. $680. Part ordered. Paid. Brought vehicle back the next week. Sensor added. Picked up vehicle. Still messed up. Brought vehicle back to check it out. Service advisor says “I don’t know what to say but I’ll have someone drive it” all day no communication. 4:30 pm I asked what was the word regarding my Jeep. Answer “no word”. I guess they need it another day. Next day get a call at noon. Another sensor needs replaced. Another $680. Not sure what is going here. The service manager seemed to defend the service advisor so apparently it’s just how things are done at Woodstock CDJR. I’ll won’t be back for sure. You’ve been warned. In fact was thinking about getting a Grand Wagoneer. I’m afraid I won’t even buy another Chrysler from anywhere with this service experience. Also, this was the third time here and none of experiences were good enough to come back. More
by brianbabyak
Employees Worked With
Larry Dales, Ryan Cleghorn
