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Chrysler Dodge Jeep Ram of Woodstock - Service Center
Woodstock, GA
463 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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463 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center
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May 20, 2023
My 2021 Jeep Wrangler has an issue with the radio and the dealership claims that they cannot fix it. I have had to take it in 3 times and leave it for multiple days each time. They claimed that they could no dealership claims that they cannot fix it. I have had to take it in 3 times and leave it for multiple days each time. They claimed that they could not replicate the issue even though it has done it for me a 1/4 mile down the road after leaving each time. I sent them a video and they said there is not an update to fix the problem. If a vehicle is under warranty, I would expect the dealership to do whatever they need to to fix the issue, which would be replacing the head unit. More
by Howell413
Verified CustomerEmployees Worked With
Ryan Cleghorn
May 15, 2023
They all were very helpful. Answered all my questions and the whole experience was pleasant. Answered all my questions and the whole experience was pleasant. More
by Lesliedubose73
May 14, 2023
The service center at Chrysler Jeep Dodge Ram of Woodstock is outstanding. The worse part, others have found out. Make your appointment now! Woodstock is outstanding. The worse part, others have found out. Make your appointment now! More
by biancawashabaugh
Employees Worked With
Other Employees :
James Hickman, Larry Dales, Ryan Cleghorn, Victor Neda, Joseph Keilholz
May 13, 2023
When I have made appointments with other dealerships, my appointment to have my vehicle repaired means my vehicle is repaired at the time of my arrival. And not be told that it would be four hours until som appointment to have my vehicle repaired means my vehicle is repaired at the time of my arrival. And not be told that it would be four hours until someone could get to my vehicle. The customer waiting area is accommodating. And the staff was courteous. I do appreciate that my vehicle was checked. I am still concerned that no issue was found, which is the reason for me taking the van in the beginning. More
by melea1977@gmail.com
Employees Worked With
Victor Neda, Victor Neda
May 12, 2023
I have been to this dealership twice and both times everyone was helpful and friendly and the wait time was not long. I’ll definitely be back. everyone was helpful and friendly and the wait time was not long. I’ll definitely be back. More
by thedebo23
Employees Worked With
Victor Neda
May 05, 2023
Investigating an issue; got it resolved and a factory recall addressed. Appreciate the support I cam in to investigate an oil lead; got it resolved and a factory recall addressed. Appreciate the support recall addressed. Appreciate the support I cam in to investigate an oil lead; got it resolved and a factory recall addressed. Appreciate the support More
by ian_mills@hotmail.com
Employees Worked With
James
May 02, 2023
Communication and service department could improve. Last service visit was better than before. Getting there Last service visit was better than before. Getting there More
by Kimleip
