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Chrysler Dodge Jeep Ram of Woodstock - Service Center
Woodstock, GA
471 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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471 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center
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Verified Customer
June 08, 2023
I had an issue with service and was told the service manager would get back with me. I’ve heard nothing so I’ve called, left messages, even emailed the gm and service manager and no one will respond. I’ manager would get back with me. I’ve heard nothing so I’ve called, left messages, even emailed the gm and service manager and no one will respond. I’ll be going to visit in person soon. More
by Danette
Employees Worked With
Victor Neda
June 07, 2023
Asked them for an estimate on my front rotor. They charged me $170 to road test it aka drive it around the block. I called to talk to someone about it and was prompted to leave a message. No one They charged me $170 to road test it aka drive it around the block. I called to talk to someone about it and was prompted to leave a message. No one got back to me. The other services seem to be fine. More
by Dbanko77
Employees Worked With
Don't know
June 07, 2023
As always consistently good service from the front office to the technicians, I don’t bring my repairs anywhere else. to the technicians, I don’t bring my repairs anywhere else. More
by jolozo
May 25, 2023
The dealership overall rating would be good not excellent because it did not have all necessary parts to resolve all my recalls. I will need to ho back for any hot her trip because it did not have all necessary parts to resolve all my recalls. I will need to ho back for any hot her trip More
by JTwiggs
Employees Worked With
Michael Stewart rating very good
May 24, 2023
I went to this dealer as a result of my usual dealership did not have an available appointment time for 10 days. Woodstock CDJR service people are the nicest to deal with. They listen to me and answer all m did not have an available appointment time for 10 days. Woodstock CDJR service people are the nicest to deal with. They listen to me and answer all my questions. Clean, new and uncrowded facility. I will be returning to them as needed in the future. More
by georgiamcgraws
Employees Worked With
Victor Neda
May 20, 2023
My 2021 Jeep Wrangler has an issue with the radio and the dealership claims that they cannot fix it. I have had to take it in 3 times and leave it for multiple days each time. They claimed that they could no dealership claims that they cannot fix it. I have had to take it in 3 times and leave it for multiple days each time. They claimed that they could not replicate the issue even though it has done it for me a 1/4 mile down the road after leaving each time. I sent them a video and they said there is not an update to fix the problem. If a vehicle is under warranty, I would expect the dealership to do whatever they need to to fix the issue, which would be replacing the head unit. More
by Howell413
Employees Worked With
Ryan Cleghorn
