Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Chrysler Dodge Jeep Ram of Woodstock - Service Center
Woodstock, GA
481 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
481 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center
Sort by
March 26, 2025
Just a oil change, but they treated me like I was special. They did a great job. There lobby was nice and comfortable. Thanks guys, great service! special. They did a great job. There lobby was nice and comfortable. Thanks guys, great service! More
by tikirob70
Employees Worked With
Na
March 21, 2025
The folks there are very kind and considerate. Clean and comfortable area if you need to wait. Amy takes care of my Ram as if it were here own. They will get you ride to and from if needed. I will Clean and comfortable area if you need to wait. Amy takes care of my Ram as if it were here own. They will get you ride to and from if needed. I will continue to have my truck services there. More
by dawgsforme
Employees Worked With
Amy Shook
March 14, 2025
HAD MY 2022 RAM 1500 LIMITED DIESEL IN FOR THE 45K SERVICE. AMY PRESENT THAT DAY AND STEVE SET UP THE APPOINTMENT. ALL WENT VERY WELL AND ON TIME SERVICE. AMY PRESENT THAT DAY AND STEVE SET UP THE APPOINTMENT. ALL WENT VERY WELL AND ON TIME More
by BIPRO160
Employees Worked With
AMY (SERVICE) & STEVE (SERVICE)
March 14, 2025
First off, when I called the service department I spoke with a very nice young lady, I believe her name was Amy but don’t quote me. When I arrived she met me in the service bay. She looked at my first co with a very nice young lady, I believe her name was Amy but don’t quote me. When I arrived she met me in the service bay. She looked at my first concern and was able to fix it herself, and as she indicated no charge for pulling a leaf out of my cabin filter area that was causing an awful noise when I turned on the fan. I also had an issue with the wiper pump. Another service rep had quoted me to fix it at my last visit but I didn’t have time that day. So he had them look at it again and gave me a quote that was over $400 more than the first time quote. They had time to do it but I wasn’t going to pay that $500 for a part that was $10 on Amazon even tho he said it would be difficult to get to. We negotiated the price to something more affordable for me and they were able to get the work done within 45 mins. More
by KDB
Employees Worked With
Amy? Red hair. , Vincent Perna
March 03, 2025
I can't speak to the entire dealership or service department, but I can speak to my experience working with the young fella Vinny in service. He was intentionally misleading and dishonest result department, but I can speak to my experience working with the young fella Vinny in service. He was intentionally misleading and dishonest resulting in me paying $300 for something he knew I didn't want to pay for. I buy cars every couple of years and I will not do business when them ever. More
by billbrown30188
Employees Worked With
Vincent Perna
March 03, 2025
Stayed on a problem until it was resolved. Vincent Perna was excellent and communicated very well. Vincent Perna was excellent and communicated very well. More
by 1208
February 01, 2025
My recent visit was a very good one. Amy Shook was extremely helpful dealing with an aftermarket warranty company. She kept me informed of the progress and explained everything in a conc Amy Shook was extremely helpful dealing with an aftermarket warranty company. She kept me informed of the progress and explained everything in a concise and friendly manner. I highly recommend her and will bring my Jeep back to her for service. More
by Ctcarver77
Employees Worked With
Amy Shook
January 09, 2025
Our 2023 Chrysler Pacifica needs warranty work but the dealership cannot effectively diagnose the issue. I’m not sure if it’s incompetence or laziness but we’ve had in in twice for a total of about 10 da dealership cannot effectively diagnose the issue. I’m not sure if it’s incompetence or laziness but we’ve had in in twice for a total of about 10 days and they essentially refuse to even diagnose the problem. Very frustrating. More
by jawells82
Verified CustomerEmployees Worked With
Amy
January 02, 2025
These guys aren’t worth your time or money. Terrible service. Always takes FOREVER. EVEN FOR AN OIL CHANGE!!!! They recommend waaaaaaaay more “service” than you actually need, and the last 2 ti Terrible service. Always takes FOREVER. EVEN FOR AN OIL CHANGE!!!! They recommend waaaaaaaay more “service” than you actually need, and the last 2 times we went the issue wasn’t fixed. Waste of time money and energy. Drive further for better service! Their sales guys don’t even know their own product. Such a waste. Could’ve been a great CDJR that Woodstock desperately needed but ruined by staff. More
by jp.stroh.iii
Employees Worked With
Other Employees :
Mike Pennington, Greg Pointer, Eric Abernathy, Vincent Perna, Norris Burns
