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Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, GA

4.4
478 Reviews
Call Service Center (470) 880-8014

478 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center

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July 11, 2023

Michael was great at keeping us up to date with the status of our Jeep! We are very happy with how he handled our case. We were going to a different Jeep dealer for normal maintenance. We will go back More

by Robyn
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stewart
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Jul 14, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Roby, Thank you for putting your faith in our service team top serve you and your Jeep. We welcome you to the CDJR of Woodstock family and hope to continue to serve you and all of your automotive needs in the future

July 10, 2023

I brought my truck in for a recall. They were fast and professional. I would recommend them. More

by tylr370
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tay Hall, Victor Neda
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Jul 11, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for the great review. we appreciate you and hope to continue to serve you and all of your automotive needs

July 08, 2023

Customer service is always excellent. Walk in service for oil change is always convenient. The staff is very informed and professional. Thank you! More

by mlawrence2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Neda
Report | Print
Jul 11, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you Marquetta, We appreciate your continued business and hope to continue to serve you and all of your automotive needs!!

July 08, 2023

Quick helpful and amazing to work with. got my jeep in and out in a timely manner. More

by jbuntingsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you James for sharing, We appreciate the continued opportunity to service all of your vehicles. We look forward to seeing you back in for service soon!!

July 07, 2023

It took a little while (about 10 minutes) for someone to greet me in the service drive. A technician had to find a service advisor. More

by jonahtandrewscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Neda
Report | Print
Jul 08, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you Jonah for sharing. Sorry we run with a minimal staff on Saturdays. I do appreciate you bringing this to may attention as if we are not made aware of an area for improvement, we do not know it needs it. I appreciate your continued service of your Jeep wrangler and Hope we can continue to be your go to for all of your automotive needs in the future

June 28, 2023

Great fast service. Appreciate the great service and great lounge area. Thanks again for everything More

by tim.fedrigon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Graham
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Jun 28, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you Tim, We appreciate your continued faith in our service team to serve you and you Jeep Wrangler. We hope to continue to serve you in all of your automotive needs in the future...

June 24, 2023

Quick service and the communication was great. Finished my recall within a day and the scheduling was easy too More

by jmansk8r
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordan
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Jun 26, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for the great review. Our team really appreciates you and looks for to your continued service

June 16, 2023

Victor was a great help. Really hospitable, straightforward and to the point, if I hadn’t moved out of Georgia I definitely would’ve kept getting my car serviced there. More

by pelh97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Neda
Report | Print
Jun 17, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank You for sharing, We appreciate you and Hopefully you will be back in town and can give us a visit.

June 15, 2023

Great experience. I was able to get my car in for service super fast. The dealership is setup nicely and very clean. Highly recommend. More

by linda_intl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Neda
Report | Print
Jun 17, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you Linda for the great review, We appreciate every opportunity to serve you and your Pacifica....

June 15, 2023

2 hours for oil change on first day. 3 hours on second day only to tell me they don’t have the part. Cashier was polite, professional and helpful. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Neda
Report | Print
Jun 17, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Rick, Thank you for sharing. I appreciate both the good and bad reviews as it can bring a spot light to an area we are not excelling in. I am sorry this visit was not up to par. We will address the issue and hopefully have an opportunity to serve you properly in the future.

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