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Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, GA

4.4
464 Reviews

464 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center

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July 07, 2023

It took a little while (about 10 minutes) for someone to greet me in the service drive. A technician had to find a service advisor. More

by jonahtandrewscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Neda
Jul 08, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you Jonah for sharing. Sorry we run with a minimal staff on Saturdays. I do appreciate you bringing this to may attention as if we are not made aware of an area for improvement, we do not know it needs it. I appreciate your continued service of your Jeep wrangler and Hope we can continue to be your go to for all of your automotive needs in the future

June 28, 2023

Great fast service. Appreciate the great service and great lounge area. Thanks again for everything More

by tim.fedrigon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Graham
Jun 28, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you Tim, We appreciate your continued faith in our service team to serve you and you Jeep Wrangler. We hope to continue to serve you in all of your automotive needs in the future...

June 24, 2023

Quick service and the communication was great. Finished my recall within a day and the scheduling was easy too More

by jmansk8r
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordan
Jun 26, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for the great review. Our team really appreciates you and looks for to your continued service

June 16, 2023

Victor was a great help. Really hospitable, straightforward and to the point, if I hadn’t moved out of Georgia I definitely would’ve kept getting my car serviced there. More

by pelh97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Neda
Jun 17, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank You for sharing, We appreciate you and Hopefully you will be back in town and can give us a visit.

June 15, 2023

Great experience. I was able to get my car in for service super fast. The dealership is setup nicely and very clean. Highly recommend. More

by linda_intl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Neda
Jun 17, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you Linda for the great review, We appreciate every opportunity to serve you and your Pacifica....

June 15, 2023

2 hours for oil change on first day. 3 hours on second day only to tell me they don’t have the part. Cashier was polite, professional and helpful. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Neda
Jun 17, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Rick, Thank you for sharing. I appreciate both the good and bad reviews as it can bring a spot light to an area we are not excelling in. I am sorry this visit was not up to par. We will address the issue and hopefully have an opportunity to serve you properly in the future.

June 14, 2023

We were having weird problems with my wife's van as she drove around. Such as high rpm and not going very fast 35 to 40 mph and yet the transmission was NOT in lockdown mode as the problems only occured ev More

by don_stolzoff
Recommend Dealer
Yes
Jun 28, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Don, Thank you for putting your trust in our service team to fix your Gladiator. We appreciate your continued Sales and Service business and hope to continue to serve you and all of your automotive needs in the future.

June 14, 2023

Professional, outstanding customer service, wonderful atmosphere Our vehicle went in for an oil change and tire rotation More

by INNDM
Recommend Dealer
Yes
Jun 17, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you, We appreciate you and your continued trust in our team...

June 14, 2023

Excellent service and great customer service! Very professional service and they answer all my questions regarding my car service! The waiting area is clean and very pleasant . More

by famrav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Keilholz
Jun 17, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you Rita for sharing, We appreciate you and hope to continue serving all of your automotive needs!!

June 11, 2023

Not the dealer’s fault, but Chrysler’s new policy re: emailing for approval on “Lifetime Warranty” (and inability to talk with a live person” resulted in me waiting almost a week, not hearing anything ba More

by hufford
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Michael
Jun 12, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Hello Tom, we here at CDJR of Woodstock understand your frustration when dealing with department that handles the Lifetime Powertrain that was available back in 2014. Please understand this is not a dealer issue but a factory issue and we will continue to do everything we can on our end to serve you and you Town and Country

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