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Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, GA

4.4
471 Reviews

471 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center

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July 30, 2023

Great experience, fast service, and my issue was repaired correctly on my first visit! Excellent service advisor More

by cutigers89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

This is the best service center I have ever been to. I felt very loved and very cared for by the staff who helped me and everyone I passed by asked me if everything is OK! More

by Sjoyner83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Neda
Jul 29, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for such a positive review. We hope our team will continue to serve you and all of your automotive needs in the future!!

July 28, 2023

originally brought the car in for a crank no start, they evaluated it was the fuel pumps then when it wouldnt start again they found a fix and did ut free of charge More

by thler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you, We appreciate you and the opportunity to get you back on the road!!!!

July 27, 2023

The communication was not good at all, I had to ask every time to know how was it going. More

by Pablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 29, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you Pablo for sharing. We appreciate the opportunity to serve you and we also appreciate you bringing to our attention the lack of communication on our end. We will address so we can better serve you in the future

July 25, 2023

This dealership is okay. The people are nice enough, HOWEVER I had a $40 coupon and they kept me waiting probably 45 minutes at check out only to print out 10 pages on why th More

by SMILE2119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Neda
Jul 29, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Susan, thank you for sharing as we are never looking to upset nor lose a Valued customer. I would like to get more details as to what happened. If you could please reach out to me directly at 470-880-8010 or jgraham@gettel.com My name is Jason Graham and i look forward to speaking with you

July 23, 2023

Very nice service department. My service advisor was very helpful an knowledgeable. Will continue to bring my vehicle here. More

by tcookson70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hickman
Jul 29, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Tine, Thank you for such a nice review. We appreciate the opportunity to serve you and your Jeep Grand Cherokee. We hope we will be able to serve you and all of your automotive needs in the future. Welcome to the CDJR of Woodstock Family!!!

July 22, 2023

Very knowledgeable and professional. Vehicle was in and out quickly with excellent customer service and the waiting area is very comfortable More

by BROCKCREATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Kinnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hickman, Larry Dales, Victor Neda, Megan Kirk
Jul 29, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for the 5 Stars, We appreciate the opportunity to serve you and your automotive needs. Welcome to the CDJR of Woodstock Family!!!

July 20, 2023

Buyer beware do not buy from here. You will be sorry. Just bought my jeep three months ago and already having issues with repair and a loaner for the time it’s being repaired. Service More

by Cicibphat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Dales
Jul 20, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for sharing, I am having trouble finding you in our sales nor service records. I would love an opportunity to get this headed down the right road. If you could, Please reach out to me directly at jgraham@gettel.com or 470-880-8010. I look forward to serving you

July 18, 2023

Getting the best of the spirit and your family is how they treat you my friend More

by stephanielmooddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Snodgrass
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hickman, Larry Dales, Victor Neda, Al Graham, Megan Kirk
Jul 20, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank You Moody Family, We appreciate you and hope to see you back for your next service on your Jeep Compass!!

July 17, 2023

They were great in taking care of the problem with my car. They were kind and helpful in getting my car running properly again. More

by camara3454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hickman
Jul 18, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you Christina for your continued trust in our Service team, We appreciate you and the opportunity to serve you and your Dodge Challenger!!!!

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