Chrysler Dodge Jeep Ram of Woodstock - Service Center
Woodstock, GA
464 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center
Everyone was very kind, helpful, and professional. The service area was clean and welcoming. OUTSTANDING!! The service area was clean and welcoming. OUTSTANDING!! More
This is without question the worst business and customer service experience I have experienced in quite a while. I don’t think I have ever witnessed such an emptiness. Our first encounter was with Victor of service experience I have experienced in quite a while. I don’t think I have ever witnessed such an emptiness. Our first encounter was with Victor of the service writer. It started out with the estimate of repairs on my wife’s vehicle was around $1000. The car would maybe be ready that afternoon or the next day. No one from the dealership with the exception of a text message sent to my wife stating that she missed her service appointment, Contacted us at all.My wife would have to “stalker” call the dealership just to get somebody on the phone. Victor was nowhere to be found he was completely MIA. Finally after four days my wife called the dealership to find out if your car was ready. that is when we learned instead of the thousand dollar estimate it was now going to be $2000. I cannot believe that this place is even sanctioned by the Chrysler company. It is that big of a joke. More
Wonderful experience with purchasing a car. Malon was very helpful with my car buying process. Malon was very helpful with my car buying process. More
Victor was unavailable, so Michael, Stewart was my service advisor and he was great to work with. service advisor and he was great to work with. More
Excellent service. On time appointment with quick turnaround. Quick diagnostic performed, parts ordered service complete quickly. Thank you! On time appointment with quick turnaround. Quick diagnostic performed, parts ordered service complete quickly. Thank you! More