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Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, GA

4.4
475 Reviews

475 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center

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December 26, 2023

Turnover of service advisors is a little annoying. Get repore with an advisor that understands your situation, only to go in a couple months later and see completely different faces. More

by beasley32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Neda
Dec 27, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Beasley32, Thank you for taking the time to leave us a review and share your experience. I understand how the turnover can be frustrating and would like to apologize for that. I truly believe we have built a team for longevity in our service department now. I'm always here to help as well if you need anything. Kelly Huston Customer Service Director 470-880-8007 khuston@gettel.com

December 23, 2023

I appreciate their help in trying to resolve my issue. My only complaint is how many issues I’ve had with the car purchased on your lot. The service department did try to make it right, but ultimately cou More

by barnes.stephen51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin H
Dec 27, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Stephen, Thank you for taking the time to leave your review and share your experience. I apologize the Honda has not met your expectations but am glad to hear we have a plan of action in place. The service advisor that has been assisting you is currently out of town so I would like to make myself available to you if you need anything in his absence. Please feel free to reach out to me as well. Kelly Huston Customer Service Director 470-880-8007 khuston@gettel.com

December 18, 2023

Fixed my problem quickly. Would choose again in the future. Wish I went there at first place to save time. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hickman, Quincy Adams
Dec 18, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Hi Sam, Thank you for trusting us with the service to your vehicle and for taking the time to share your experience. We appreciate it very much!

December 17, 2023

+good communication , took good care of me Accurate on cost and time of completion Yes More

by frizzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Frizzy, Thank you for taking the time to review your recent service visit with us. We truly appreciate you taking the time and you trusting us with your vehicle.

December 17, 2023

Always a great experience, and doesn't whom you with you. Always kind, professional, listen, and educate you. More

by beauteous001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Neda, Quincy Adams
Dec 18, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Beauteous001, Thank you for taking the time to leave us your review. We do pride ourselves on our customer service and would love to know what we can do to earn the 5th star. I would love to speak with you to see where our opportunities for improvement are. Tee Badra GM CDJR of Woodstock 470-880-8010 ext. 40000 tbadra@gettel.com

December 15, 2023

I had a great experience. The staff was friendly and the customer lounge was clean. The communication was excellent and they had my car serviced in no time. More

by Shaggyjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin H
Dec 15, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to leave us a 5 star review. We truly appreciate you taking the time to share your experience and trusting us with your vehicle.

December 15, 2023

Always going above and beyond to make my experience exceptional. Victor has been one of the best service people I've had. More

by mcelyea15
Recommend Dealer
Yes
Employees Worked With
Victor Neda, Victor Neda
Dec 15, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to share your experience and leave us a 5 star review. We truly appreciate you taking the time to do so.

December 05, 2023

The customer representative was very friendly and knowledgeable. The waiting room is very clean. Service fast. More

by ZORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Neda
Dec 05, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Zora, Thank you for taking the time to leave us a review of your service visit and for trusting us with your vehicle's service. We appreciate your feedback very much!

December 01, 2023

Justin was very quick to respond and to resolve my concerns. Always a great experience! More

by KBARBERYOGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin H
Dec 01, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to share your experience with Justin and for trusting us with your vehicle! We appreciate you leaving your 5 star review!

December 01, 2023

Justin Harrison represents this dealership very well. He was friendly, knowledgeable and willing to help. I will ask for him the next time I go. More

by Slatefish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin H
Dec 06, 2023 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to review our service department and share your experience with Justin. We truly appreciate you trusting your vehicle to us.

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