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Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, GA

4.4
475 Reviews
Call Service Center (470) 880-8014

475 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center

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January 20, 2024

The service I’ve received from Mike was absolutely amazing. He was patient provided options and was so professional without being More

by richard@daviscls.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Richard, Thank you for taking the time to leave Michael and our dealership a 5 star review. We truly appreciate you trusting is with your truck's service.

January 20, 2024

It was an outstanding experience at the dealership and I appreciate all the people there. More

by RJMassey55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hickman, Victor Neda, Quincy Adams, Justin H
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Jan 22, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

RJMassey55, Thank you trusting us with the service to your vehicle. We appreciate you taking the the time share your experience and leaving our team a 5 star review!

January 18, 2024

They wanted $180 for two filters that cost me $20 to replace myself. I also called four times before I was able to even get an answer in the service department when I called More

by Galla’s mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Galla's mom, I sincerely apologize this was your experience. We are aware that certified MOPAR parts are sometimes more expensive than other brands, and to this we often offer a discount coupon on our website. You can also take piece of mind that when using a MOPAR dealership for your parts and repairs that not only are the parts warrantied but the work is as well. I am having trouble locating you in our customer database but if you would like to reach out to me directly to discuss your concerns further and to make sure that your are on our email distribution list to receive periodic coupons I would welcome the opportunity. Josh Rouse GM CDJR of Woodstock 470-880-8010 jrouse@gettel.com

January 18, 2024

Almost a year ago I bought a new vehicle. Still trying to get an owners manual. Not too impressed. More

by racerrobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Bishop
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Jan 31, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Racerrob, I am deeply sorry that there was miscommunication on our side. It was nice to be able to put a face with the name when we got the owner's manual to you. Thank you for allowing us to make it right. Please feel free to reach out if you ever need anything. Kelly Huston Customer Service Director CDJR of Woodstock 470-880-8007 khuston@gettel.com

January 15, 2024

I bought a vehicle from this dealer for the first time. The vehicle I bought has an oil leak that will cost me money to fix. I am disappointed that this size dealer didn’t inspect the vehicle, but instea More

by bowen4339
Recommend Dealer
No
Employees Worked With
Aaron Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 13, 2024

Great communication and customer service. Tyler kept me updated and explained everything. My truck was ready on time. More

by pete.stamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Pete.stamm, Thank you for trusting your vehicle's service to our team and for taking the time time to share your experience. We appreciate your kind words very much.

January 12, 2024

I was pleasantly surprised by how much inventory was on the lot and everyone was very friendly and helpful. More

by david@truetelcom.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rezvani, Jake Kores
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Jan 12, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

David, Thank you very much for taking the time to review our dealership and share your kind words with us. We appreciate it very much.

January 03, 2024

I had Coolant flush done on my 04 Ram Rumble bee. Second old school truck I’ve brought in for routine maintenance. They treated my truck as if it was worth 100k. Great service, attention to detail an More

by Usmc8421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Usmc8421, We truly thank you for taking the time to update your review of our dealership. We're happy we could complete the service to Rumble bee.

December 31, 2023

They do a good job even if it takes a few days for them to get to the inspection. More

by jchoate0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Dales
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Jan 01, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Jchoate0, Thank you for taking the time to leave your 5 star review. We apologize it took a little longer than you wanted, we are in the process of actively hiring technicians.

December 30, 2023

Great service and people. Everyone is focused on the customer and make sure the customer's needs are addressed. More

by dtemp99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Neda
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Jan 01, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Dtemp99, Thank you for taking the time to leave a 5 star review and share your experience. Thank you for trusting your vehicle to our Service Team.

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