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Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, GA

4.4
471 Reviews
Call Service Center (470) 880-8014

471 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center

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February 13, 2024

As always excellent service and repaired in a timely manner. My truck is running great. More

by stevenwyble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quincy Adams
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Feb 14, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Stevenwyble, Thank you for trusting your truck's service to our dealership and for taking the time to share your experience with our team. We truly appreciate your continued business.

February 13, 2024

Tried to charge me $500 for thermostat replacements~ Had it done for $200 somewhere else More

by jdfiv
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Stewart
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Jdfiv, Thank you for taking the time to leave your review. We understand we may not always be the least expensive option, but when you choose to have your vehicle serviced at our dealership you will have the peace of mind of a certified MOPAR parts and certified MOPAR technicians completing your work. Along with that comes a 2 year warranty on both PARTS and LABOR. We also invite you to check our website and your inbox for bonus coupons that may be available.

February 12, 2024

Quincy explained costs. Waited for me to get vehicle history from another dealer to we could perform schedule maintenance More

by mccluerw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quincy Adams
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Feb 14, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Mccluerw, Thank you very much for taking the time to leave us a 5 star review and for sharing you experience. We appreciate you trusting your truck's maintenance to our team.

February 10, 2024

My service writer was professional and curtious very quick and efficient service very pleased with my experience More

by m.maaninou12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 12, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

M.maaninou12, Thank you very much for trusting your vehicle's service to our team. We appreciate you taking the time to leave us your 5 star review.

February 04, 2024

Awesome experience Michael kept me informed on the servicing of my vehicle. Very professional and courteous. More

by augie.velarde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hickman, Quincy Adams, Justin H
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Feb 05, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Augie, Thank you for taking the time to share your experience with Michael and our service department. We truly appreciate you trusting your vehicle's service to our team.

February 03, 2024

The team Wa great and so helpful! They made it a great experience for us. More

by standrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Standrea, Than you very much for taking the time to share your experience with our service department and leaving your 5 star review. We appreciate it very much!

January 20, 2024

The service I’ve received from Mike was absolutely amazing. He was patient provided options and was so professional without being More

by richard@daviscls.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Richard, Thank you for taking the time to leave Michael and our dealership a 5 star review. We truly appreciate you trusting is with your truck's service.

January 20, 2024

It was an outstanding experience at the dealership and I appreciate all the people there. More

by RJMassey55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hickman, Victor Neda, Quincy Adams, Justin H
Report | Print
Jan 22, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

RJMassey55, Thank you trusting us with the service to your vehicle. We appreciate you taking the the time share your experience and leaving our team a 5 star review!

January 18, 2024

They wanted $180 for two filters that cost me $20 to replace myself. I also called four times before I was able to even get an answer in the service department when I called More

by Galla’s mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Galla's mom, I sincerely apologize this was your experience. We are aware that certified MOPAR parts are sometimes more expensive than other brands, and to this we often offer a discount coupon on our website. You can also take piece of mind that when using a MOPAR dealership for your parts and repairs that not only are the parts warrantied but the work is as well. I am having trouble locating you in our customer database but if you would like to reach out to me directly to discuss your concerns further and to make sure that your are on our email distribution list to receive periodic coupons I would welcome the opportunity. Josh Rouse GM CDJR of Woodstock 470-880-8010 jrouse@gettel.com

January 18, 2024

Almost a year ago I bought a new vehicle. Still trying to get an owners manual. Not too impressed. More

by racerrobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Bishop
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Jan 31, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Racerrob, I am deeply sorry that there was miscommunication on our side. It was nice to be able to put a face with the name when we got the owner's manual to you. Thank you for allowing us to make it right. Please feel free to reach out if you ever need anything. Kelly Huston Customer Service Director CDJR of Woodstock 470-880-8007 khuston@gettel.com

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