Chrysler Dodge Jeep Ram of Woodstock - Service Center

Just a oil change, but they treated me like I was special. They did a great job. There lobby was nice and comfortable. Thanks guys, great service! special. They did a great job. There lobby was nice and comfortable. Thanks guys, great service! More

The folks there are very kind and considerate. Clean and comfortable area if you need to wait. Amy takes care of my Ram as if it were here own. They will get you ride to and from if needed. I will Clean and comfortable area if you need to wait. Amy takes care of my Ram as if it were here own. They will get you ride to and from if needed. I will continue to have my truck services there. More

HAD MY 2022 RAM 1500 LIMITED DIESEL IN FOR THE 45K SERVICE. AMY PRESENT THAT DAY AND STEVE SET UP THE APPOINTMENT. ALL WENT VERY WELL AND ON TIME SERVICE. AMY PRESENT THAT DAY AND STEVE SET UP THE APPOINTMENT. ALL WENT VERY WELL AND ON TIME More

First off, when I called the service department I spoke with a very nice young lady, I believe her name was Amy but don’t quote me. When I arrived she met me in the service bay. She looked at my first co with a very nice young lady, I believe her name was Amy but don’t quote me. When I arrived she met me in the service bay. She looked at my first concern and was able to fix it herself, and as she indicated no charge for pulling a leaf out of my cabin filter area that was causing an awful noise when I turned on the fan. I also had an issue with the wiper pump. Another service rep had quoted me to fix it at my last visit but I didn’t have time that day. So he had them look at it again and gave me a quote that was over $400 more than the first time quote. They had time to do it but I wasn’t going to pay that $500 for a part that was $10 on Amazon even tho he said it would be difficult to get to. We negotiated the price to something more affordable for me and they were able to get the work done within 45 mins. More

I had my car serviced. Everything from the estimate to time of completion was spot on. Thoroughly pleased! I will be back. Everything from the estimate to time of completion was spot on. Thoroughly pleased! I will be back. More

Stayed on a problem until it was resolved. Vincent Perna was excellent and communicated very well. Vincent Perna was excellent and communicated very well. More

I can't speak to the entire dealership or service department, but I can speak to my experience working with the young fella Vinny in service. He was intentionally misleading and dishonest result department, but I can speak to my experience working with the young fella Vinny in service. He was intentionally misleading and dishonest resulting in me paying $300 for something he knew I didn't want to pay for. I buy cars every couple of years and I will not do business when them ever. More

Lots of lies and xx blowed up are as” . I don’t think they know what they are doing. They told us our vehicle was fixed and it broke down that night. Another thousand and two weeks later, w I don’t think they know what they are doing. They told us our vehicle was fixed and it broke down that night. Another thousand and two weeks later, we were told it’s fixed and after a test drive it wasn’t fixed. They just make up xx as they go along because they are clueless.Here we are 5,000 dollars later. Not the mention the assistant manager actually raised his voice and argued with us!!!! Don’t take your vehicle here. Make the extra drive to another dealership. More

My recent visit was a very good one. Amy Shook was extremely helpful dealing with an aftermarket warranty company. She kept me informed of the progress and explained everything in a conc Amy Shook was extremely helpful dealing with an aftermarket warranty company. She kept me informed of the progress and explained everything in a concise and friendly manner. I highly recommend her and will bring my Jeep back to her for service. More