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Chrysler Dodge Jeep Ram of Woodstock
Woodstock, GA
1,114 Reviews
When browsing for a new car, you’ve got dozens of different brands to choose from and just as many local dealerships available for exploration. While this is the case, at Chrysler Dodge Jeep Ram of Woodstock, we’ve put numerous measures in place to ensure we can provide you one of the most expansive local vehicle catalogs and the best customer service around.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,114 reviews
Verified Customer
June 30, 2022
Very unresponsive service team. Maybe just the guy assigned to my vehicle but did not call back timely, if at all, throughout the experience. No empathy for situation and poor follo Maybe just the guy assigned to my vehicle but did not call back timely, if at all, throughout the experience. No empathy for situation and poor follow through . My vehicle finally was repaired but when I went on to pick up the vehicle the guy barely made eye contact, and did not even recognize who I was/why I was there even though I announced myself . He had to ask me what I needed. He then seemed annoyed and wanted to just be done with me. By the way, there was no anyone else he was helping or anyone else even waiting. Vehicle still had the clean up paper and plastic in it - not a huge deal but typically that gets pulled out. Zero customer service. Zero follow up without constant prodding. Time will tell on if the repair was done properly…drive home seemed ok. Very disappointed with this group. More
by MC
Employees Worked With
Michael Downey
June 30, 2022
From the time you pull in until the time you depart the service is 5 star. Derek is a great communicator and gives regular updates on the service process with your car. This is not my first time at this lo service is 5 star. Derek is a great communicator and gives regular updates on the service process with your car. This is not my first time at this location. Both times have been the best service I’ve experienced (and I’ve only gotten my Dodge Journey serviced at dealer locations). This location should be a training facility for other Chrysler Dodge Jeep Ram service departments. More
by lewisjill
Employees Worked With
Derek Mugge
June 28, 2022
The greeter was very cordial and welcomed me to the dealership told me how glad he was that I decided to choose Chrysler Dodge Jeep Ram of Woodstock. It was a great experience everyone was so nice the dealership told me how glad he was that I decided to choose Chrysler Dodge Jeep Ram of Woodstock. It was a great experience everyone was so nice the building was so clean and my car was returned without any dirt or smudges on the inside where someone has been working in all the service was a success thank you More
by thomassallyh
Employees Worked With
Derek Mugge
June 27, 2022
Everyone at this dealership was so incredibly helpful! Malon helped us pick out the perfect car for us & Alex in finance made sure we got the best lease out there!! Malon helped us pick out the perfect car for us & Alex in finance made sure we got the best lease out there!! More
by arengonzalez528
Employees Worked With
Anfernee Jackson, Alex Lazo, Malon Augustave
