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Chrysler Dodge Jeep Ram of Woodstock
Woodstock, GA
1,116 Reviews
When browsing for a new car, you’ve got dozens of different brands to choose from and just as many local dealerships available for exploration. While this is the case, at Chrysler Dodge Jeep Ram of Woodstock, we’ve put numerous measures in place to ensure we can provide you one of the most expansive local vehicle catalogs and the best customer service around.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,116 reviews
Verified Customer
November 08, 2022
Highly recommend! Don Zorn went above and beyond to make everything go smoothly! Car is amazing! Everyone were super nice. Don Zorn went above and beyond to make everything go smoothly! Car is amazing! Everyone were super nice. More
by Litzy_aguirre
Employees Worked With
Alex Lazo, Don Zorn
November 08, 2022
Poor communication. Visited the service department when my check engine light came on after an engine recall had been repaired at the same location. Dropped off at 8:30a Visited the service department when my check engine light came on after an engine recall had been repaired at the same location. Dropped off at 8:30am; received a text at noon that my vehicle was not ready but would text back once it was. 4pm - had not yet received a text or phone call for an update . I texted and did not receive response. I called twice and left voicemails asking when would my vehicle be ready - no response. When I called the front desk at 4:45p, since they’re open until 8pm, The receptionist said she didn’t know and forwarded me to someone’s voicemail. I called back; again said she didn’t know. I ended up leaving my car overnight due to the lack of communication between departments. I received a text from the service dept the next morning at 7:30am asking if I picked up my vehicle. I said “no bc no one communicated anything to me or responded to my messages yesterday.” Response from the manager was - “I wish someone would have notified me.” Turns out the car sat in the parking lot all night. I went in to pick up my vehicle the next morning and nothing was addressed about the car being left over night nor my messages left unanswered. No apologies; no service recovery. The car is fixed running great, but I missed work unexpectedly having to leave the car over night and pick up the car the next morning. I understand parts taking awhile to be delivered and being short staffed, but communication is key so people can plan. I will drive further to the Alpharetta Jeep dealership next time. During times we’re in currently, it’s the little things that count the most. Customer service can make or break your business and communication is key. More
by Melissa Ensley
Employees Worked With
Josh Tenney, Sheridyn Barkley
November 07, 2022
This dealership is extremely clean and the staff is very nice and helpful. I have nothing negative to say about this dealership. Would definitely recommend this place. nice and helpful. I have nothing negative to say about this dealership. Would definitely recommend this place. More
by dwightljones
Employees Worked With
Derek Mugge
November 05, 2022
Excellent service. I called them and told them what I wanted. They killed their competitor. I was in and out in less than hour. Well done. I called them and told them what I wanted. They killed their competitor. I was in and out in less than hour. Well done. More
by cchaug
Employees Worked With
Stephanie Tamayo
November 05, 2022
Woodstock Jeep is great dealership! I would recommend them to anyone! Joshua Crane in sales is well spoken and very knowledgeable! Great Job I would recommend them to anyone! Joshua Crane in sales is well spoken and very knowledgeable! Great Job More
by devinbowman
Employees Worked With
Derek Mugge, Jacob Zuazua, Joshua Crane
