Chrysler Dodge Jeep Ram of Woodstock

Absolute worst experience. Replaced transmission- warrantied - failed - replaced again - failed - replaced - now failed again. Kept it for 6 weeks with no calls, no loaner, no Replaced transmission- warrantied - failed - replaced again - failed - replaced - now failed again. Kept it for 6 weeks with no calls, no loaner, no concern for customer until I go in and demand answers. Always an excuse for not doing their job and when it’s supposedly fixed, it fails, leaving me stranded and unable to work. Whoever runs this place should be aware that if I spend almost 8k, I expect communication, professionalism, and a working transmission. Don’t advertise good service if you don’t intend to provide it. And please don’t think I’m ignorant because I’m a girl. You have a fancy dealership- perhaps you should invest in training your people! More

Awesome service amazing staff. thank you for taking care of my family and our vehicle. thank you for taking care of my family and our vehicle. More

Replaced my instrument cluster in less than a week of diagnosis. Once taken in to be replaced, it was fixed the same day. diagnosis. Once taken in to be replaced, it was fixed the same day. More

Josh was very attentive to the vehicle I purchased and answered all the questions that I had. answered all the questions that I had. More

Had a light out on my Jeep Cherokee and as usual Derek took care of me. The, "usual,"sounds OK, however Derek is great. I hand him a problem and he always takes care of it and makes me feel good again in took care of me. The, "usual,"sounds OK, however Derek is great. I hand him a problem and he always takes care of it and makes me feel good again in my Jeep Cherokee. I'd recommend him and CDJR of Woodstock to everyone. Again thank you both for being there to service me and my Jeep Cherokee. PS. Also a great location and love the free rides if you need them More

An awesome experience. Would recommend to my friends and family. Thanks again Malon, George, and Jacob! Would recommend to my friends and family. Thanks again Malon, George, and Jacob! More

Josh was outstanding! Very helpful, professional, and informative. The entire experience was a pleasure. Would definitely recommend and or return when in need of another Very helpful, professional, and informative. The entire experience was a pleasure. Would definitely recommend and or return when in need of another vehicle More

Overall, my experience was pretty poor unfortunately. My car was fixed, but the communication was bad. I was supposed to get texts and calls throughout the service process, and I didn’t get any except to My car was fixed, but the communication was bad. I was supposed to get texts and calls throughout the service process, and I didn’t get any except to tell me how much it was going to cost. If I wanted any updates, I had to call in. I was told at one point the texting system wasn’t working properly, so they were going to call me, and that still didnt happen. I was pretty frustrated. Maybe I’m being unrealistic, but I was definitely expecting a much better experience than I had. Not sure I’ll go back there. More

Anna Mark Jacob Matt these are the people I'd recommend to friends. Remember, we need y'all to put a Jeep in the neighborhood parade celebrating my father's 90th birthday, February 11th.. recommend to friends. Remember, we need y'all to put a Jeep in the neighborhood parade celebrating my father's 90th birthday, February 11th... it's important More

Jim was AMAZING! He made the car buying process super easy and understandable! He was the BEST!!!! He made the car buying process super easy and understandable! He was the BEST!!!! More