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Chrysler Dodge Jeep Ram of Woodstock
Woodstock, GA
1,116 Reviews
When browsing for a new car, you’ve got dozens of different brands to choose from and just as many local dealerships available for exploration. While this is the case, at Chrysler Dodge Jeep Ram of Woodstock, we’ve put numerous measures in place to ensure we can provide you one of the most expansive local vehicle catalogs and the best customer service around.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,116 reviews
Verified Customer
April 11, 2023
I’ve never dealt with a worse service department in my life. Nobody knows what is going on. Service adviser has zero communication skills. Doesn’t let you know what is going on till the end of the day by life. Nobody knows what is going on. Service adviser has zero communication skills. Doesn’t let you know what is going on till the end of the day by telling you he has to keep it another day. It’s difficult to have someone on standby to drive you to the dealership when they don’t keep you informed. Was told it needed a sensor. $680. Part ordered. Paid. Brought vehicle back the next week. Sensor added. Picked up vehicle. Still messed up. Brought vehicle back to check it out. Service advisor says “I don’t know what to say but I’ll have someone drive it” all day no communication. 4:30 pm I asked what was the word regarding my Jeep. Answer “no word”. I guess they need it another day. Next day get a call at noon. Another sensor needs replaced. Another $680. Not sure what is going here. The service manager seemed to defend the service advisor so apparently it’s just how things are done at Woodstock CDJR. I’ll won’t be back for sure. You’ve been warned. In fact was thinking about getting a Grand Wagoneer. I’m afraid I won’t even buy another Chrysler from anywhere with this service experience. Also, this was the third time here and none of experiences were good enough to come back. More
by brianbabyak
Employees Worked With
Larry Dales, Ryan Cleghorn
April 11, 2023
Very responsive sales and support staff who answered my many questions. This was particularly important looking at the vehicle from out of town. Would definitely buy from them again. many questions. This was particularly important looking at the vehicle from out of town. Would definitely buy from them again. More
by Billdebo54
Employees Worked With
Chase salesman , Jacob Zuazua
April 07, 2023
Great service! Justin was knowledgeable and was very helpful in making my repair decisions. Highly recommend this business! Justin was knowledgeable and was very helpful in making my repair decisions. Highly recommend this business! More
by ptkicking
April 07, 2023
Great service over all. Very helpful as well. BV BV. V. Hhhhh. Ughhhh. Huffs knbcf Very helpful as well. BV BV. V. Hhhhh. Ughhhh. Huffs knbcf More
by GaterHater
April 05, 2023
When I made the appointment to have my oil changed I was told there was a special going on for a $14.99 oil change. The guy in the service was going to charge me almost $200 for an oil change and tire rotat told there was a special going on for a $14.99 oil change. The guy in the service was going to charge me almost $200 for an oil change and tire rotation. When I told him what the girl who made the appt said about the discount he knocked it down to $97, so I guess tire rotation was a little over $80! That’s too expensive and I could have got it for a lot cheaper someplace else. I only came there bc of the special deal the girl told me about. Very disappointed and will not be returning. More
by judyk217
Employees Worked With
Victor Neda
