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Chrysler Dodge Jeep Ram of Woodstock
Woodstock, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Always a pleasure to buy a vehicle from Duck and the “guys” at CDJR in Woodstock. After buying vehicles from these guys previously, I did not hesitate to go there again. The atmosphere there is great; e “guys” at CDJR in Woodstock. After buying vehicles from these guys previously, I did not hesitate to go there again. The atmosphere there is great; everyone is friendly, and they bend over backwards to give you the best deal and service. More
Scott and Christy were helpful and easy to work with. They made the buying process easy! They made the buying process easy! More
These guys aren’t worth your time or money. Terrible service. Always takes FOREVER. EVEN FOR AN OIL CHANGE!!!! They recommend waaaaaaaay more “service” than you actually need, and the last 2 ti Terrible service. Always takes FOREVER. EVEN FOR AN OIL CHANGE!!!! They recommend waaaaaaaay more “service” than you actually need, and the last 2 times we went the issue wasn’t fixed. Waste of time money and energy. Drive further for better service! Their sales guys don’t even know their own product. Such a waste. Could’ve been a great CDJR that Woodstock desperately needed but ruined by staff. More
I’d recommend staying away from this dealership. While the sales agent we worked with was excellent, our experience afterward left much to be desired. Shortly after driving off, we realized we had l While the sales agent we worked with was excellent, our experience afterward left much to be desired. Shortly after driving off, we realized we had left a vanity license plate on the front of our trade-in. When we contacted the sales agent, he kindly retrieved it for us and assured us it would be available at the dealership for pickup. However, we returned to retrieve the plate, only to learn that the sales agent had left the dealership. The manager informed us that the agent had asked them to hold onto the plate but admitted that he decided not to and threw everything away. When we questioned him about it, his response was shockingly rude and dismissive. He told us he didn’t care and even instructed us to leave. The way he treated my husband, who is an incredibly kind person, was appalling. He refused to offer any form of reimbursement; despite acknowledging he knew the plate should have been held. It’s not about the $30 plate (which was Denver Broncos and sentimental) but the complete lack of professionalism and courtesy we experienced. It felt as though we were treated indifferently because we had already completed our dealership review. That process itself was peculiar—a day before, someone from the dealership called and asked us to locate the survey and fill it out with perfect scores while they waited on the phone, insisting it be done immediately. At the time, we complied, but the situation felt very uncomfortable. I wanted to share this experience to highlight the inappropriate way the dealership seemingly coaches customers on survey responses and how poorly we were treated regarding a simple request to hold onto a license plate. I hope this feedback is helpful for others considering this dealership. Chrysler leadership has been notified. Proceed with caution. More
I had a good, no-pressure, first time buyer experience. Very happy with Grady and his help throughout this process. Very happy with Grady and his help throughout this process. More
Waste of time. They cannot seem to fix any issue this Jeep has. 2nd check engine light for same issue....still not fixed although they assured me it was fixed. They cannot seem to fix any issue this Jeep has. 2nd check engine light for same issue....still not fixed although they assured me it was fixed. More
Having never bought a vehicle outside of the state I reside in, I could have never asked for a better experience! Every person I dealt with was professional and extremely helpful with the entire process reside in, I could have never asked for a better experience! Every person I dealt with was professional and extremely helpful with the entire process. Scott "Duck" Williams took things to a whole new level of greatness too! I would certainly recommend a look see if they have something of interest to anyone in the market looking for a vehicle. I know I will if another opportunity presents itself. Thanks again to all the folks at CDJR of Woodstock, GA for an awesome experience! Best to you all!!🍻🦆 More
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This is the second vehicle I’ve purchased from CDJR Woodstock! Service and sales has always been honest, genuine, and most importantly fun. The team makes the car buying experience entertaining and as Woodstock! Service and sales has always been honest, genuine, and most importantly fun. The team makes the car buying experience entertaining and as stress free as possible. Scott “Duck” Williams was quick to offer me assistance in my new car search and was very helpful in discussing my options across different vehicles and payment options. Between him and his assistant I didn’t want to leave! I drove off the lot with my new grand Cherokee and I am so grateful for my experience! More
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The dealership was very clean. The entire staff was friendly and very knowledgeable in there fields. Duck was an amazing salesman. He found the perfect vehicle for my needs and was The entire staff was friendly and very knowledgeable in there fields. Duck was an amazing salesman. He found the perfect vehicle for my needs and was incredibly helpful. I was very impressed and will definitely recommend people buying their cars from him. More
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First off,Man dealing with Duck was great. Super good guy, understands his customers needs and works with you in a non pushy salesman type way. This is the second car I have bought from this d Super good guy, understands his customers needs and works with you in a non pushy salesman type way. This is the second car I have bought from this dealership and highly recommend them. Secondly there was a freeze 3 days after I purchased my new car and the rear taillight froze over on the inside of the housing. They were quick to have me come in and replaced everything with new parts. No hassle, no questions asked. Like I said previously just a great experience dealing with them over all! More