Chrysler Dodge Jeep Ram of Walla Walla

Service Center Review I brought our 2013 Dodge Grand Caravan in for a routine service, oil change, filter, etc. Apparently there was an issue with an employee injury and in I brought our 2013 Dodge Grand Caravan in for a routine service, oil change, filter, etc. Apparently there was an issue with an employee injury and instead of a 1 hour wait to get my vehicle back, I waited almost 2 hours for the work to be completed and drive my vehicle off the lot. When I got the paperwork to check out, I questioned the service manager to make sure I got the full synthetic oil as requested. He noticed that I had been under-charged for the service, based on the oil I had put in my vehicle. However, instead of changing the amount on the invoice, he charged the lower amount as originally written on my invoice. I plan on continuing to take my vehicles to this service center. More

SERVICE MANAGER RJ, AND STAFF WERE DOIBG ALL THAT COULD BE D JEEP we purchased we had for 2 days, was in the service department for 45 days, A new engine was shipped from Jeep and other issues game up that dela JEEP we purchased we had for 2 days, was in the service department for 45 days, A new engine was shipped from Jeep and other issues game up that delayed replacing the engine, the only thing I would say is that we have to fallow up with the service department for update, but after we addressed our concerns about not being updated the issues was resolved quickly. More

Smooth experience I had very tight terms that I needed met, and they meet all my terms and followed through with what they promised. Great overall experience. I had very tight terms that I needed met, and they meet all my terms and followed through with what they promised. Great overall experience. More

Great experience Mr Campbell, Mr Pucket and WG. Gave me the best buying experience I have ever had. From the time I walked in until I walked out the guys took care of Mr Campbell, Mr Pucket and WG. Gave me the best buying experience I have ever had. From the time I walked in until I walked out the guys took care of me like family and gave me a great deal. Better then I could have gotten traveling to the West side of the state for sure. Thanks guys! More

1st oil change Speed up the express oil change I was first person in line. Took one and a 1/2 hours. Other than that it was a good Speed up the express oil change I was first person in line. Took one and a 1/2 hours. Other than that it was a good More

smooth hassle free Ricky and crew were a lot of fun to deal with. I told Ricky what my wife was looking for in a truck, he, GW, and Cory, underpromised and over delivere Ricky and crew were a lot of fun to deal with. I told Ricky what my wife was looking for in a truck, he, GW, and Cory, underpromised and over delivered on their truck selection they presented to us. My wife got the exact truck plus what she’s was looking for and they provided a price that fit our budget. Big thanks to all the guys at the 9th and poplar location for not trying to sell me but listened and found the truck. Greg More

Awesome once I met Mike! I give the CDJR of Walla Walla 5 stars based on my experience at the new car dealership. Mike and his team were very helpful, informative and flexible I give the CDJR of Walla Walla 5 stars based on my experience at the new car dealership. Mike and his team were very helpful, informative and flexible with the price when I came in. I would definitely recommend my friends and family to buy at CDJR of Walla Walla and I would buy from them again! Super happy with my vehicle and the lifetime warranty that comes with it! Thank you Mike Pedrelli and Alexi Repoff at CDJR for making my car dream come true! More

Personally greeted by two associates as i pulled in! Before i could park two gentleman were already out the door and on their way to greet me! Fast, easy and thorough and respectful! I made a 12 hour dri Before i could park two gentleman were already out the door and on their way to greet me! Fast, easy and thorough and respectful! I made a 12 hour drive for the vehicle and they were great! welcomed us, conversed with s and made sure all paperwork was went through thoroughly and that i understood everything! Deffinately worth the drive More

Surprisingly Pleasant Experience! Great experience working with the eager employees at CDJR of WW! Everyone we dealt with was warm, friendly and knowledgeable. There was never any pres Great experience working with the eager employees at CDJR of WW! Everyone we dealt with was warm, friendly and knowledgeable. There was never any pressure to buy. Once we did decide on a Jeep, our agent worked hard to support us and make sure we were satisfied with overall experience as well as final purchase. It felt like a family business, as each person we talked with said they love working there. Al, you worked so very hard for us! Cody, Jim, and RJ, great job finishing everything up and making sure our Jeep was in super condition. Bill, paperwork was a breeze thanks to your efficiency. I wouldn't hesitate to recommend CDJR of WW. More

Fast and Simple This was the fastest car purchase anyone in my family has ever had. The employees were helpful and friendly. They made every attempt to help me feel c This was the fastest car purchase anyone in my family has ever had. The employees were helpful and friendly. They made every attempt to help me feel comfortable and confident. More