Chrysler Dodge Jeep Ram of Walla Walla

Amazing Everyone was helpful and it was amazing experience would definitely recommend to every one. Love the people the dealer ship and everything awesome and Everyone was helpful and it was amazing experience would definitely recommend to every one. Love the people the dealer ship and everything awesome and the best experience. More

Overall great experience Great price for vehicles and outstanding customer service everything was done in a good amount of time and the outcome of the sale was great. Great price for vehicles and outstanding customer service everything was done in a good amount of time and the outcome of the sale was great. More

See you when this car is paid off to buy another Best car buying experience I’ve ever had! I have had a lot of vehicles throughout the years and have had to deal with the traditional 1970s car salesm Best car buying experience I’ve ever had! I have had a lot of vehicles throughout the years and have had to deal with the traditional 1970s car salesman’s that pisses people off but not this time. This time was like hanging out with your buddies! More

Non functioning door lock. I gave the ratingI did bacause Ben Berman went the extra mile to order the part for the drivers door. Then see that it got scheduled and replaced. The I gave the ratingI did bacause Ben Berman went the extra mile to order the part for the drivers door. Then see that it got scheduled and replaced. The door lock had been non functional from day one of buying the car there. More

Awesome Helpful Going above and beyond I gave them a 5/5 because they were so helpful. They made sure I stayed in my budget. I absolutely love how they come to you as soon as you pull in. J I gave them a 5/5 because they were so helpful. They made sure I stayed in my budget. I absolutely love how they come to you as soon as you pull in. Jim was such a great help. He found the perfect vehicle for me. It's exactly what I wanted and needed. They really went above and beyond. I will absolutely go back to them whenever I need a new vehicle. I am now a customer for life. More

Friendly but read the fine print We drove 2 hours to the dealership on a weeknight because they had the model of used car we were looking for and arrived about an hour before closing. We drove 2 hours to the dealership on a weeknight because they had the model of used car we were looking for and arrived about an hour before closing. They were great about taking us for a drive, never made us feel rushed. We decided we wanted the car and the process began. The paperwork we were presented with showed a similar payment to what we were quoted by our credit union but for a year longer. If we hadn't questioned this and based our purchase on payment alone we would have purchased a $2000 warranty and a $800 gap insurance policy that was not disclosed to us that was being added. We tried to haggle a bit on price but didn't get far because the car was newer on the lot and it hadn't been through the shop yet to make potential repairs. Sounded fair enough, so we signed papers and agreed to pick the car up on Saturday after a detail and shop review. We got the car and the detail was ok but not great, we expected better for the price. The air conditioner light was flashing, but according to the book it was because the outside temp was too low for air. Found out a few months later that it was because the freon was low, so much for a thorough check out in the shop. I would buy another car here because I think the lifetime power train warranty is great at no cost and they were friendly but I will always read the contracts closely and would have been more insistent about a better detail and shop inspection. More

Best salesman If you need a vehicle, talk to Jim Cranston. This guy will go to bat for you and get you what you want and need! Excellent salesman!!! If you need a vehicle, talk to Jim Cranston. This guy will go to bat for you and get you what you want and need! Excellent salesman!!! More

Very good I was lucky enough to have a salesman named Greg Torres and he was awesome to work with he did everything in his power to get us what we ask for when I was lucky enough to have a salesman named Greg Torres and he was awesome to work with he did everything in his power to get us what we ask for when we purchased our car.thank you Greg More

First new car!!!!! Ozzy was really cool to us throughout this whole experience. The guys at the dealership went above and beyond to get us into a car and help us unders Ozzy was really cool to us throughout this whole experience. The guys at the dealership went above and beyond to get us into a car and help us understand the whole process. Very impressed with the way we were treated More

Standoffish, rude and inconsiderate My wife spoke to Ben about about a dodge/Jeep recall on the airbag systems that they did on the vehicle that had failed at 17000 miles. He at first to My wife spoke to Ben about about a dodge/Jeep recall on the airbag systems that they did on the vehicle that had failed at 17000 miles. He at first told my wife that it would be covered, the next day he said they would not cover it and that there was nothing they could do. I stopped by just to get the details, he was immediately rude and had an attitude. I was respectful and polite and he just kept his short, disrespectful attitude. It became clear he didn’t care so I walked out. In my whole life, this was by far the worst customer experience I have ever encountered. One of the most important life saving devices on a vehicle and he told me that with time and wear that an airbag module was expected to wear out in less than 17000 miles. I mentioned it to another coworker who seemed genuine and caring, took down my number, but to this day, have still not received a call. It was a terrible experience and I will not recommend this dealership. More