Chrysler Dodge Jeep Ram of Walla Walla

Good buy on vehicle but bad communication I bought a vehicle with low miles from them and had to drive five hours to get it. Once I got there the mileage was actually 5k more on the vehicle t I bought a vehicle with low miles from them and had to drive five hours to get it. Once I got there the mileage was actually 5k more on the vehicle than what they had it listed in the online ad. I spacifically asked them if there was anything about the vehicle I needed to know about before I made a 5 hr drive and they assured me there wasn’t. They did little to compensate us on their lack of keeping up to date on there ad on a vehicle that they were using. The only filled up our gas tank and through in 2 hats. More

Prompt and professional! Was treated very well for service last week. I was kept apprised of my vehicle status and it was delivered timely as promised. Kandi was very profes Was treated very well for service last week. I was kept apprised of my vehicle status and it was delivered timely as promised. Kandi was very professional and attentive. More

Vehicle repair Wrong part came in but I was given a free rental to use until the new part came in. Service was excellent and they not only remembered my name, but we Wrong part came in but I was given a free rental to use until the new part came in. Service was excellent and they not only remembered my name, but went the extra mile to get things done as soon as they could. More

Good service This was just a oil change, but they are the only ones that have serviced this pickup since day 1. Kandi is great to work with and is very knowledgea This was just a oil change, but they are the only ones that have serviced this pickup since day 1. Kandi is great to work with and is very knowledgeable. More

My experience went well. They serviced my car and had it done in a timely manner and the customer service was good. The gentleman driving the shuttle is very nice. They serviced my car and had it done in a timely manner and the customer service was good. The gentleman driving the shuttle is very nice. More

Great! Brandi and her manager were kind and honest, they did not try to swindle, they were real, set expectations and were great to deal with!!! Brandi has Brandi and her manager were kind and honest, they did not try to swindle, they were real, set expectations and were great to deal with!!! Brandi has followed up and continued to show how caring she is about her customers! Go see Brandi!!!! More

Bought a new Truck Sales people were out of state. Zack was a bit sexist and only talked to hubby. He was not interested in my thoughts. Hubby was not happy with his pus Sales people were out of state. Zack was a bit sexist and only talked to hubby. He was not interested in my thoughts. Hubby was not happy with his pushy behavior and Zack did not listen to what I NEEDED in a truck. We have 4 boys and HAVE to have something to tote all 6 around in. So that limits us to the XL model on a ford. I will only drive a Ford and he was supper annoyed that I would not look at other ideas. My MUST HAVES were: seats 6, Ford F150 XLT. fair MPG. and with in price range. I walked in expecting not to walk out with a truck. My husband caped monthly payments at $300 and after being bullied because Zack wanted to make a sale we left with a $520 monthly payment. We are happy with the truck and the trade in value we got on both our other rigs. But I really won't be doing business with this dealer ship in the future if the sales person is sexist like this. Just because I am female does not mean that I don't know what I want. I have chewed up and spit out sales people for not listening to me. We will be needing another truck here in a few years not sure if we will go to this dealership. not writing it off competently as the sales rep was from Alabama. The rest of the team was great. I would like to make a note. We were bothered by the fact that It was freezing cold out and none of the staff offered to help us clean out our rigs we traded in. My husband had to lay on the cold wet semi frozen ground and get soaked trying to disconnect the CB cable under the truck. We did not have room for all the stuff to really fit inside the cab of the truck and because the bed was open and not covered we could not use it because the paper work would have flown out or been destroyed by the wet weather. More

Very good truck buying experience Everyone we dealt with was friendly, helpful and knowledgeable. If they didn't immediately know the answer to a question, they went in search of the i Everyone we dealt with was friendly, helpful and knowledgeable. If they didn't immediately know the answer to a question, they went in search of the information. They listened to what we said and found a vehicle that met our needs. They were not high pressure, but we're more interested in making sure we found what we were looking for. More

Best of the best From the moment I arrived to the moment I left I felt 100% supported. Jim was beyond helpful, going above and beyond to help me find my new car. He wa From the moment I arrived to the moment I left I felt 100% supported. Jim was beyond helpful, going above and beyond to help me find my new car. He was real and honest when it came to cars that fit my budget, and never tried to show me a car I couldn’t afford. The whole staff treats you like family and not just another customer. 10/10 would recommend!! More