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Chrysler Dodge Jeep Ram of Utica

Yorkville, NY

2.9
101 Reviews

5017 Commercial Dr

Yorkville, NY

13495

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Showing 101 reviews

February 08, 2022

I like the no pressure. No hassle sales approach and I like the no pressure. No hassle sales approach and personal touch of salesman and finance Mgr More

by tsdecarr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wilkinson
January 23, 2022

Negoitated deal over the phone with Jordan Ross. Went to pick up and was told the discounts i was getting 1800 off for beinging a walmart employee and they were giving me 9100 more than i owed on my lease s More

by dennis p
Recommend Dealer
No
Employees Worked With
jordan ross
Jan 26, 2022 -

Chrysler Dodge Jeep Ram of Utica responded

Thanks for the feedback, Dennis. We apologize for any miscommunication. We’d like to speak with you directly about the situation so we can learn more. Please contact our General Manager, Craig Bunch, at craigbunch@carbonecars.com.

January 23, 2022

This was a TERRIBLE buying experience from start to finish and continues to be. It was such a stressful buying situation initially, that I almost cancelled the deal. Here is a summary: After More

by Melissa H.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Wilkinson, Finance Manager, Alex ? Salesperson and Sales Manager
Jan 26, 2022 -

Chrysler Dodge Jeep Ram of Utica responded

Melissa, Thank you for the review. We’d be happy to look at the vehicle again to see if we can diagnose the problem. When you can please contact our General Manager, Craig Bunch, at craigbunch@carbonecars.com to discuss.

January 22, 2022

Salesman was great, worked with me and got me into the exact vehicle I wanted. Financial officer was great too More

by Chelsea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Peck, Sean Wilkinson
January 14, 2022

Carbone- was very good with our experience! Kyle our sales rep was very professional, helpful and great with us! He made the process very easy and fast! Thank you for the exceptional service and getting More

by Jsweet424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle kupiec
January 06, 2022

Adelina was just fantastic to work with. She constantly asked if I had any questions, showed me a number of vehicles to make sure I was happy with my decision. She texted me before, during and after work t More

by RobbMezz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adelina
December 24, 2021

The sales woman and financial team did a great jog they were friendly and courteous, I was very happy with my experience. More

by tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adelina Humenyuk
December 17, 2021

Dale Roberts was excellent and easy to work with. He kept thinks simple and straightforward and made the experience a great one from start to finish. More

by AEvans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roberts
November 27, 2021

Our Sales associate Dale Roberts was great to work with. He knew his cars, was personable, honest and worked with us for the best deal to meet our needs. More

by Stpierre15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roberts
November 26, 2021

I recently purchased a 2021 Jeep Grand Cherokee L model. Working with George Fotiadis was a pleasure. I feel George went above and beyond making sure I received all available incentives and a fair deal. Upo More

by mr4rensic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgfe Fotiadis
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