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Chrysler Dodge Jeep Ram of Utica
Yorkville, NY
101 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 101 reviews
March 28, 2022
Our experience with Carbone CDJR went above and beyond our expectations. Starting with the quick response from Shelby when I reached out to see about the availability of the vehicle and to schedule an ap our expectations. Starting with the quick response from Shelby when I reached out to see about the availability of the vehicle and to schedule an appointment. Secondly the help offered from Jordan prior to us making the trip out to assure us of the vehicles condition by doing a video call and answering all of my questions. On the day of our appointment Jordan again was very willing to help with any questions we had, our test drive and allowing us to inspect the vehicle thoroughly before our decision. He then along with Sean helped yo get us the best interest rate for financing and make sure our transaction went as smoothly as possible. The staff we dealt with, the honesty and efficiency and communication we received were more than we had hoped for! We are very pleased with Carbone and would recommend them highly! More
by LB
Employees Worked With
Jordan Ross and Shelby , Sean Wilkinson
March 16, 2022
Horrible experience with Carbone and Jordan the salesman. Jordan was ok as a salesman up until I asked about returning a truck that was side swiped while in office purchasing the truck. They cancelled on m Jordan was ok as a salesman up until I asked about returning a truck that was side swiped while in office purchasing the truck. They cancelled on me twice without notice and then he told me his manager went to Mexico to get away from me as if I was a problem. I had literally 1 question and I became a problem for him. Horrible place. Not to mention I was ripped off on the truck and trade in More
by Streetz101
Employees Worked With
Jordan joslyn
March 01, 2022
It was excellent I had to reschedule an appointment due to the weather and they found a room first thing in the morning. Couldn't be happier with it. to the weather and they found a room first thing in the morning. Couldn't be happier with it. More
by AMusic
Employees Worked With
Can't remember name of the employee.
February 21, 2022
The teacher in me says that having to leave a maximum score or the rating is poor is not right. However, I do wish to acknowledge that the people at Carbone's seemed to be particularly accomodating when score or the rating is poor is not right. However, I do wish to acknowledge that the people at Carbone's seemed to be particularly accomodating when I took my Jeep in for a check engine light. I told them of the problems that I had had in the past. They apologized and assured me the management has made changes to make dealing with them more pleasant. More
by jane.a.white
Employees Worked With
Bill Crafton
February 11, 2022
Very professional clean and they weren’t pushy and stuck to what they quoted me! Adelina went above and beyond to make sure I was satisfied with my purchase and very professional!! to what they quoted me! Adelina went above and beyond to make sure I was satisfied with my purchase and very professional!! More
by Bryan T
Employees Worked With
ADELINA
February 10, 2022
They seemed unorganized and didn’t communicate well with each other, but I special ordered a vehicle that came in quickly and it was exactly what I wanted. each other, but I special ordered a vehicle that came in quickly and it was exactly what I wanted. More
by Burg42
Employees Worked With
George
