Chrysler Dodge Jeep Ram of Tampa Bay

Overall very good BUT when I took vehicle in for an appointment made earlier in the week service writer stated I did not have an appointment and dealership would TRY to have vehicle done that day. (A appointment made earlier in the week service writer stated I did not have an appointment and dealership would TRY to have vehicle done that day. (Appointment was for 8 am.) Obviously I was a little upset as when making the appointment they could not fit my schedule so I altered my time to meet their timeline. I called a little later to express my concern and was told why was I upset as I had an appointment???????? What happened between service writer and later????? More

They offer a scam lifetime warrant. My Jeep Wrangler had a engine failure under 100K miles and they said the warranty would not cover repairs. They already had to make an engine repair at 27K miles. This a engine failure under 100K miles and they said the warranty would not cover repairs. They already had to make an engine repair at 27K miles. This is the same issue and now they won't accept responsibility. I don't want this to happen to others. Please be aware of the deceptive practices and lack of integrity. Avoid Jim Browne. More

Buying my truck from this team was the smoothest purchase I’ve ever had! Would definitely recommend each person I interacted with to other people in the market for their next vehicle. I’ve ever had! Would definitely recommend each person I interacted with to other people in the market for their next vehicle. More

Another great experience at Jim Browne. Tracy, our Service Advisor, took great care of getting our truck serviced/repaired. Tracy kept us informed all through the time that the truck was in service. W Service Advisor, took great care of getting our truck serviced/repaired. Tracy kept us informed all through the time that the truck was in service. We really like that Tracy and Jim Browne did no extra work that was not already authorized without first contacting us. This was a little bit challenging this time when I got called to work out of the country. Tracy was patient and we got it all done. We can't say enough about the customer service at Jim Browne. More

My experience was great! My car buying experience was great. Would go here again to get a car. great. Would go here again to get a car. More

I had a great experience while at the dealership yesterday getting the oil changed and tires rotated on my Jeep Grand Cherokee. I couldn't be more appreciative of the extra effort she made to make yesterday getting the oil changed and tires rotated on my Jeep Grand Cherokee. I couldn't be more appreciative of the extra effort she made to make sure me and my car were well taken care of. Thank you Stefany! More

Very pleasant experience, dealer has good inventory for this day and time. Convenient available hours this day and time. Convenient available hours More

Helped me with warranty repair and completed it earlier than planned which was great. Service complete and done right the first time than planned which was great. Service complete and done right the first time More

I find the dealership to be very honest and have the best prices around. They are always very helpful in finding a deal for me and making sure if something is warranty saving me money. prices around. They are always very helpful in finding a deal for me and making sure if something is warranty saving me money. More