Chrysler Dodge Jeep Ram of Tampa Bay

The Place To Go for Service I have been going to Jim Browne since they opened. The people are always friendly and ready to help the moment you get there. If you are looking for a I have been going to Jim Browne since they opened. The people are always friendly and ready to help the moment you get there. If you are looking for a TOP NOTCH place to bring your vehicle for service, this is the place. More

Restored my faith in Dealership Service Honestly I was a little sketchy about working with a dealership being a single gal and all, but the people here were really friendly & detailed orient Honestly I was a little sketchy about working with a dealership being a single gal and all, but the people here were really friendly & detailed oriented. I'll admit, it threw me off a bit, but it was a straight forward, get the job done type experience. They accepted me spur of the moment to get repairs since I work across town. I waited less than an hour and off I went with my AC blowing like it was brand new! WaHoo! More

Top to Bottom - the best car buying experience I have never been a fan at all of the car buying process. Between all the back and forth haggling, hand offs to different people, to driving around a I have never been a fan at all of the car buying process. Between all the back and forth haggling, hand offs to different people, to driving around all over town for the "best deal". When I arrived at Jim Browne North Tampa, I was immediately greeted by a courteous and inviting sales rep who stayed with me the whole process and was quite helpful and very informative about every car we looked at. I looked over a couple cars, test drove one and then negotiated with Mr. Bowles on price. Mr. Bowles was extremely friendly, upfront and did whatever was needed to get the deal done. I bought a car within two hours and it was the first car dealership I went to. In going back to the dealership for some additional service and questions, Mrs. Bowles was nothing short of stellar on everything requested and asked of. This was by far the easiest and most enjoyable car buying experience I have ever had. I can't thank the Jim Browne team enough. I HIGHLY recommend Jim Browne North Tampa to anyone in the market for a new or used car. You will not be disappointed. I will be back... More

Top Notch...from beginning to end!! Our sales experience was top notch. The sales, service and management staff went above and beyond in every step of the process. The Durango's fit, f Our sales experience was top notch. The sales, service and management staff went above and beyond in every step of the process. The Durango's fit, finish, looks and practicality was exactly what we were looking for. We recommend them and look forward to our next car from Jim Browne. More

LIES LIES AND MORE LIES So I had been talking with this dealership for over a week via text phone and email working with them to get to the price I wanted to be at. We finall So I had been talking with this dealership for over a week via text phone and email working with them to get to the price I wanted to be at. We finally agreed and we had a verbal agreement. Well all that changed when I got there. The story is long and drone out, but please take my advise and stay as far away as you can from there dealership. LIES LIES AND MORE LIES More

DO NOT GET YOUR CAR SERVICED HERE Worst experience of my life. Tried to overcharge me $300 bucks. Spoke to the manager and apparently I wasn't worth her time. I requested an estimate a Worst experience of my life. Tried to overcharge me $300 bucks. Spoke to the manager and apparently I wasn't worth her time. I requested an estimate and they called the wrong number and somehow that makes it okay? No one bothered to try to explain what the charges were for or even seemed to care. I've had issues here before (they forgot to reset the oil change sensor and just shrugged it off when I called to complain, left the cap off of the windshield fluid reservoir, etc) but today was too much. We won't be stepping foot in this place again. More

Letter of Appreciation I went out Memorial Day weekend in search of a low mileage newer Ram or a brand new Ram I had visited a couple other local RAM dealers before I got t I went out Memorial Day weekend in search of a low mileage newer Ram or a brand new Ram I had visited a couple other local RAM dealers before I got to Jim Browne North Tampa Ram Emillio Belisle met me upon arrival with no pressure .He listened to what I wanted & then showed me everything in their inventory. Once we realized they did not have what I wanted on the lot they searched every dealer for 200 miles until they found a match Felix Walters did the search and found just what I wanted The truck I wanted was in Orlando so Felix gave me a brand new RAM to drive for the day until they got my truck in Shane Cash searched for the best interest rate and worked with Felix & Emillio to get the price right for my trade & monthly payments All in all a very pleasant & rewarding truck shopping experience Thank you ! Sincerely , Rory Cowher More

GREAT EXPERIENCE Mike was the "Best Car Salesman" ever for me in my 74 yrs. He was courteous, helpful in selecting the most attractive car for me at a good price; he Mike was the "Best Car Salesman" ever for me in my 74 yrs. He was courteous, helpful in selecting the most attractive car for me at a good price; he was the Perfect Salesperson in my book and I love the car. More

I went in for oil change and inspection which they do on each oil change.I drove passed two dodge dealerships to go to one one my uncle worked at. After an hour they said you need brakes on the front. I sai each oil change.I drove passed two dodge dealerships to go to one one my uncle worked at. After an hour they said you need brakes on the front. I said ok its the first time they needed replaced, and i'm surprised they lasted that long.I'm thinking good pads So they put pads on, I will pay the $200.00 for front pads, installed. I have had the truck from new, about two years. And every oil change I ask DO I NEED PADS. Because with 80,000 miles on it im shocked I don't. It was always NO NOT YET. So after three hours, my truck is done. I go to leave and the front starts making a loud noise. I turn around and go back. They said my mechanic was in a hurry and he did not road test it. And now he is going to turn the rotors a second time. Then the mechanic says rotors on both sides are no good and you will have to buy new ones. He says they got HOT. Now far as I know, yes they get hot, sure. Not sure how that's my fault. But Jennifer of the service department said she would pay for half. But I would have to pay for one. I don't think I should have to pay for one, because every time I go there I ask do I need brakes. That is like saying your brakes were hot and you got them wet and they warped when the water hit them. Four hours later I got pads and a oil change, and warped rotors. THANKS GUYS More

Came in looking for a new 4X4 Dodge truck to replace a 4X2 Dodge Bighorn. Expected to trade 2 vehicles ( Dodge 1500 &Jeep Wrangler). Found an acceptable prospective buy very quickly from good inventory 4X2 Dodge Bighorn. Expected to trade 2 vehicles ( Dodge 1500 &Jeep Wrangler). Found an acceptable prospective buy very quickly from good inventory (Dodge 1500 Laramie), but believed price was about $4k more than wanted to spend. Negotiations were minimal, but in final analysis, the deal was acceptable. Salesperson was straightforward, business-like and he knew the features very well. Ivan Ruiz seemed to know what we expected in this purchase and the future expectations we had from the dealership. The best features in the purchase was the 7 year, bumper to bumper warranty and the lifetime powertrain. We are repeat customers at this dealership and hope to maintain continued relationship with them in the future. More