Chrysler Dodge Jeep Ram of Tampa Bay

Family member bought a used Jeep Cherokee here. It was somehow not available to pick up for a week. They did give her a loaner to drive until they got her vehicle ‘ready’. Day 2 the Check Engine li It was somehow not available to pick up for a week. They did give her a loaner to drive until they got her vehicle ‘ready’. Day 2 the Check Engine light came on. The interior smells like vomit even though it was kept there a week for ‘cleaning’. The transmission and exhaust seem to have major issues. This car is not safe to drive. As there is not even a 30 day warranty we will be taking it to a reputable mechanic for a thorough check over and repair. Looks like it may be very costly. Look elsewhere as this dealership is willing to sell a non running vehicle to an unsuspecting buyer. This is a vehicle that should have gone to auction. Instead we are stuck with a huge problem. More

Salesman showed me a jeep that had rubicon decals on it. I said how excited I was about a rubicon multiple times, no one ever corrected me. Apparently it had decals on it but it was only a base sport. The I said how excited I was about a rubicon multiple times, no one ever corrected me. Apparently it had decals on it but it was only a base sport. They tried multiple times to get more money from me and never added any fuel to the vehicle for delivery. Deceptive sales team, won't go back and don't recommend More

Made an offer. The dealer called back and told me someone was paying much more, when that deal fell through I reached out again. Sounded like a Sales ploy to raise The dealer called back and told me someone was paying much more, when that deal fell through I reached out again. Sounded like a Sales ploy to raise my offer. The Ram was not detailed even with the 24 hour notice I would be taking ownership ,and after sale was completed I was given only 5 gallons of gas. I crossed Florida and payed nearly 50K for the truck. I had my own financing but waited an additional 1 1/2 hour for them to try to match the rate. Once that could not be done I was on my way. I have since had the car professionally detailed. The girl in finance was nice and professional. This is the only reason I am giving 2stars. I have purchased several rims from several dealerships, would not recommend this one I have purchased several rims from several dealerships, I would not recommend this one. More

WORST EXPERIENCE I'VE EVER HAD! If I could leave 0 stars or negative stars I would. I've taken it there 3 times and all three times I receive car back with problems. Horrible com If I could leave 0 stars or negative stars I would. I've taken it there 3 times and all three times I receive car back with problems. Horrible communication, stood me up twice when scheduled to meet, caused other problems I've had to pay for out of my pocket and not reimbursed. Currently 4 issues need to be fixed after having car for over 30 days! HIGHLY RECOMMEND NOT GOING THERE, TRUST ME IF YOU'RE EXPERIENCE IS EVEN percentage as mine has been DON'T PUT YOURSELF THROUGH IT! More

2 years ago took Chrysler Pacifica in because display screen was blank. Service manager called later and said we would need a microchip behind screen and would order it. I said no, will pick up next day screen was blank. Service manager called later and said we would need a microchip behind screen and would order it. I said no, will pick up next day. Checked YouTube and it said press 2 buttons to reboot. when picked up they said it would not start and needed new battery. 2 years later, same battery and screen still working. Tried the senior scam on me but I beat them. Absolute service CROOKS!!!! More

Terrible. Ac was broken. Promised a fix. 2 months now and its like pulling teeth to get someone to respond. DONT SHOP HERE. LIARS AND CHEATS. Michelle Whidden Ac was broken. Promised a fix. 2 months now and its like pulling teeth to get someone to respond. DONT SHOP HERE. LIARS AND CHEATS. Michelle Whidden whos is there customer service person doesn't respond to emails or calls. What a jole. More

Highly recommend shopping elsewhere. Read pricing disclosures as dealership adds $2995 to the advertised price plus an additional dealer fee, so whatever the price is add $4000. The $299 Read pricing disclosures as dealership adds $2995 to the advertised price plus an additional dealer fee, so whatever the price is add $4000. The $2995 "Perpetual Coverage" contradicts the fact that it is for 1 year. These additional products for 1 year have a fractional cost to the dealer which is a financial disservice to the customer, and have very low claims % to the customer's benefit. This business model is great for the dealer, but it would be prudent to research and evaluate the cost and benefits of doing business here. Once you do, you will realize there are many other options where the benefits of doing business are mutual, as opposed to being so heavily weighted to the dealer. The management staff was dishonest having changed the price(by mistake wink wink) which was noticed after the fact and refunded. This was an unethical, sneaky way to cheat me out of a few hundred dollars. You will be doing yourself a favor by considering one of the many other options for your next vehicle. More

If I could give this place zero stars, I would. DO NOT buy here!! They don't care about you, your safety, or a child's safety, just making a quick buck..... We bought a Certified Pre-Owned Wran DO NOT buy here!! They don't care about you, your safety, or a child's safety, just making a quick buck..... We bought a Certified Pre-Owned Wrangler on May 6th. We noticed a check engine light during the test drive and they took it back to read the code and it says Map Sensor, so they say they will take care of it. We sign the papers and leave with the car. Not 2 days later, it starts making this horrendous noise in the back brakes, we take a look at it and the rotor on the bake passenger side is completely chewed up and not to mention, we smell coolant at this point as well. So we call the dealership immediately and they say they "might" be able to fix it and we will hear back...never did, so we waited for the day of appointment scheduled for the following Saturday. We were pretty pissed considering we JUST bought this car and they claimed it was CERTIFIED PRE OWNED, meaning it should be fully inspected and in pretty great condition. We get an appointment for 9:30 (May 13th) with the service department and we ask about the brakes, rotor, and coolant smell, the Service Manager said he heard about this issue and they were going to take care of everything for us. We leave the Jeep there and do things around the area to kill time. Around 2:30 pm, We tried to call a couple times, no answer.. Text them... no reply. So we decide to just go there and see what's going on and get an estimated time... We go in and they say for One: they ordered the wrong part so they cant even fix the original reason for the appointment and Two: the Sales Manager Jose Rodriguez, had the nerve to deny them fixing the other issues! We were fuming at this point, we waited 5 HOURS for NOTHING... they never once called or texted telling us they couldnt do the repair... they never once told us it had to go under review before telling us they were going to fix everything... I've attached a picture of the brake pad(or lack there of) from the right side, so you can see what an absolute DISGRACE that is!! You let us drive off that lot with our 5 year old CHILD in that thing!!! Knowing how bad it was and not once letting us know what needed to be fixed on it before signing anything!! You all should be ashamed of yourselves for putting vehicles out on that lot in such EXTREME unsafe conditions, claiming them to be "Certified PreOwned"!! These vehicles should be held to a higher standard than just any old "used vehicle"... do better!! More

Don't buy here! I purchased a CPO (certified pre-owned) Chrylser that is supposed to be checked under a Chrysler Manufacturer 125-point inspection. Trusting that the I purchased a CPO (certified pre-owned) Chrylser that is supposed to be checked under a Chrysler Manufacturer 125-point inspection. Trusting that the dealer did in fact do the inspection, I purchased the vehicle in the evening due to the Manager stating that he really needed the deal that night to hit a goal. I have been back 5 times to resolve the matters with no resolution. The GM Jrod has ignored my messages and I have received no call back. The Service Advisor Mike has tried his best to help me, but his hands have been tied. The drivers inner door panel has been glued back together and the handle sticks when opening. The panel has major wind noise and should have been handled during inspections. Also, after multiple visits for rear vibration, I finally took it to a tire shop to have handled. Both rear wheels are severely bent. This vehicle should have never been certified! Don't let the sales managers pull the wool over your head. Stay Away! More

If you’re in Tampa and need your vehicle serviced there isn’t any where else to go. Go see Michael and put your worries aside. Best care I’ve ever received. Sorry I should’ve gotten the mechanics name. Qui isn’t any where else to go. Go see Michael and put your worries aside. Best care I’ve ever received. Sorry I should’ve gotten the mechanics name. Quick and professional. Thanks again Michael More