Chrysler Dodge Jeep Ram of Princeton

Ronnie Cantwell was tremendously helpful throughout the entire process. Although new to the Baker team, he worked with Anthony Napoleon to find me the car I wanted at the price I was willing to pay. They h entire process. Although new to the Baker team, he worked with Anthony Napoleon to find me the car I wanted at the price I was willing to pay. They handled the return of my lease vehicle for me, had my new car ready on time, and it was the easiest new car experience I've ever had. I can't recommend the team at Baker enough - there was never a time that I had second thoughts about leasing a car from them. I plan on having them service the car as well. Dealing with a locally-owned, family-run business definitely has many benefits, and Baker exemplifies them. Mark Germond More

Baker Chrysler Jeep Dodge is a great dealership. Very friendly, down to Earth and willing to help you however they can. Jameson and Nick were a pleasure to work with; professional, friendly, and went to friendly, down to Earth and willing to help you however they can. Jameson and Nick were a pleasure to work with; professional, friendly, and went to lengths to help me out. The reason I chose an "ok" for the price is because my monthly payments are still a bit more than I would have liked, and my APR could have been a bit lower, considering my great credit. I'm still extremely satisfied with my visit, and would definitely come back in the future. More

Excellent Experience, fast, friendly and knowledgeable, good price and easy to work with our sales man Ronnie is awesome and has a great personality. Will definitley recommend Baker to family and friends. good price and easy to work with our sales man Ronnie is awesome and has a great personality. Will definitley recommend Baker to family and friends...love my truck!! More

I began searching for a new vehicle for myself about 2 months before i visited Baker. I went through many other dealerships, all proving to be unsatisfactory compared to my experience at Baker. When you w months before i visited Baker. I went through many other dealerships, all proving to be unsatisfactory compared to my experience at Baker. When you walk into the dealership you're greeted warmly, and quickly by a number of qualified staff members. You're immediately assisted by a helpful staff that asks questions and finds your needs before finding a car that fits you. The dealer I was helped by, Ronnie, was extremely nice and very pleasant in his assistance of myself and my family. He answered all of our questions honestly, and without hesitation. He never once attempt to 'xx' us. Everything was straight to the point, honest, up-front, and most importantly very helpful. The buying process was quick and painless. They helped us out tremendously on the price of the vehicle without pulling any shady maneuvers. I wouldn't imagine that after 2 months of tirelessly looking for a dealership that would be even decent, we'd stumble across a family-owned and operated establishment that really cared about our car buying experience as much as we cared about it. I would never go anywhere else without going back to this dealership and I can't emphasize enough how exquisite our experience was. More

Jameson, did great job of contacting us. We had leased a Jeep three years ago from the dealership. Jamesone sought us out and brought us back to put us in a new 2014 Jeep and secure a new 39 month lease. a Jeep three years ago from the dealership. Jamesone sought us out and brought us back to put us in a new 2014 Jeep and secure a new 39 month lease. This is impressivive considering we live nearly two hours away. We looked at vehicles for a few hours and were close to leaving before Jameson found a new 2014 that had everything we were looking for. Jameson then stayed with us hours beyond closing time to make sure we were satisfied with the purchase. Great job, great follow up, great customer service. More

Experience was non-pressured, especially since it was near closing time. Price negotiating went as well as expected. Overall satisfied with anyone I came into contact with there. All courteous, friendly near closing time. Price negotiating went as well as expected. Overall satisfied with anyone I came into contact with there. All courteous, friendly and helpful employees. More

I visited Baker Dealer looking for a 2014 Jeep Grand Cherokee Overland v6. First of all the Internet Sales manager and the sales person Rob were very professional and freindly. However, the man "behind Cherokee Overland v6. First of all the Internet Sales manager and the sales person Rob were very professional and freindly. However, the man "behind the covered door" in an office that I never saw or who never came out to negotiate price face to face with me did not come up with good numbers to make a deal. What ended up happening is that the sales person had to keep going back to the invisable deal maker (man behind door) for payment/pricing numbers which at one point was for a wrong vehicle on the lot not related to the 2014 v6 Overland that I came in for. Anyway to make a long story short, I was giving a price/monthly payments way above what I was looking to spend and also asked to put down more money for the Overland v6. I ended up going to Seaview Jeep in Ocean Township who was able to get me into a 2014 Overland v8 with same minimum downpayment that I had to do a deal at Baker Jeep, and also received from Seaview lower monthly payments than what I was quoted at Baker (only gave price on v6) on the more equiped and expensive v8 HEMI. Another disappointed thing was that I had an existing lease with 4 months payments left on it and I was surprised that Baker Jeep did not do a physical appraisal and even look at my buyout options with existing lender. The only option they had for me was to carry my remaining payments in the trunck of the new Jeep payments which I know is not a good thing to do. Seaview Jeep was impressive in that their used car manager went out and completed an appraisal, and even test drove my used vehicle. They end up covering the dealer buyout/trade payoff on my existing loan and still gave me a deal with lower payments and less money out of pocket. I am still shocked that Baker the deal maker could not get the deal done. AnywayI am happy that I shopped somewhere else. I recommend that new buyers shop and compare prices with this dealer before buying to make sure you are getting a good deal. More

I appreciated being able to obtain some information and do some negotiating via email before coming into the dealership so that I had an idea if we were even in the same ballpark. Of course, qualifying fo do some negotiating via email before coming into the dealership so that I had an idea if we were even in the same ballpark. Of course, qualifying for the $2500 rebate helped to get me to a price where I was comfortable. The thing that annoyed me somewhat is that I made a 5:00 p.m. appointment with Tony, so I should have been expected. When I walked in, there was no one around to greet me, ask if I needed help, etc. Finally, after walking around for about 10 minutes, I went to one of the offices to ask for Tony and was told he was with a customer. Nick did know who I was and he took care of me for the rest of the appointment. Seems funny that Tony was nowhere to be found at our appointment time. And if I hadn't gone to the office, no one would have noticed I was there. I do appreciate other salesmen may have been with customers. Nick was very pleasant to work with. More

I called Baker to let them know that I was interested in purchasing a used car that they had on the lot. From start to finish the process was very easy going and I never felt like I was being "sold" which b purchasing a used car that they had on the lot. From start to finish the process was very easy going and I never felt like I was being "sold" which being in sales myself I truly appreciate. I can honestly say that every employee that I encountered at Baker was exceptional. I dealt primarily with Marcus and was very pleased to the point where I have already contacted him about possibly purchasing a second vehicle. More

Purchased a 2012 Wrangler Unlimited at this dealership. Sales experience was barely average. Typical oldschool baloney haggling about the trade on a mint condition 2010 BMW X5. Followed by a very distast Sales experience was barely average. Typical oldschool baloney haggling about the trade on a mint condition 2010 BMW X5. Followed by a very distasteful experience with the "Financing" manager, who insisted on the hardsell on a bunch of aftermarket and warranty stuff I had no interest in. And on top of that, the guy tried to get me to sign up for a financing deal at a higher rate and longer term than the specific financing package I told them I wanted weeks before. Chance of me ever going back there is 0. More