Chrysler Dodge Jeep Ram of Princeton

Jameson, did great job of contacting us. We had leased a Jeep three years ago from the dealership. Jamesone sought us out and brought us back to put us in a new 2014 Jeep and secure a new 39 month lease. a Jeep three years ago from the dealership. Jamesone sought us out and brought us back to put us in a new 2014 Jeep and secure a new 39 month lease. This is impressivive considering we live nearly two hours away. We looked at vehicles for a few hours and were close to leaving before Jameson found a new 2014 that had everything we were looking for. Jameson then stayed with us hours beyond closing time to make sure we were satisfied with the purchase. Great job, great follow up, great customer service. More

Experience was non-pressured, especially since it was near closing time. Price negotiating went as well as expected. Overall satisfied with anyone I came into contact with there. All courteous, friendly near closing time. Price negotiating went as well as expected. Overall satisfied with anyone I came into contact with there. All courteous, friendly and helpful employees. More

I visited Baker Dealer looking for a 2014 Jeep Grand Cherokee Overland v6. First of all the Internet Sales manager and the sales person Rob were very professional and freindly. However, the man "behind Cherokee Overland v6. First of all the Internet Sales manager and the sales person Rob were very professional and freindly. However, the man "behind the covered door" in an office that I never saw or who never came out to negotiate price face to face with me did not come up with good numbers to make a deal. What ended up happening is that the sales person had to keep going back to the invisable deal maker (man behind door) for payment/pricing numbers which at one point was for a wrong vehicle on the lot not related to the 2014 v6 Overland that I came in for. Anyway to make a long story short, I was giving a price/monthly payments way above what I was looking to spend and also asked to put down more money for the Overland v6. I ended up going to Seaview Jeep in Ocean Township who was able to get me into a 2014 Overland v8 with same minimum downpayment that I had to do a deal at Baker Jeep, and also received from Seaview lower monthly payments than what I was quoted at Baker (only gave price on v6) on the more equiped and expensive v8 HEMI. Another disappointed thing was that I had an existing lease with 4 months payments left on it and I was surprised that Baker Jeep did not do a physical appraisal and even look at my buyout options with existing lender. The only option they had for me was to carry my remaining payments in the trunck of the new Jeep payments which I know is not a good thing to do. Seaview Jeep was impressive in that their used car manager went out and completed an appraisal, and even test drove my used vehicle. They end up covering the dealer buyout/trade payoff on my existing loan and still gave me a deal with lower payments and less money out of pocket. I am still shocked that Baker the deal maker could not get the deal done. AnywayI am happy that I shopped somewhere else. I recommend that new buyers shop and compare prices with this dealer before buying to make sure you are getting a good deal. More

I appreciated being able to obtain some information and do some negotiating via email before coming into the dealership so that I had an idea if we were even in the same ballpark. Of course, qualifying fo do some negotiating via email before coming into the dealership so that I had an idea if we were even in the same ballpark. Of course, qualifying for the $2500 rebate helped to get me to a price where I was comfortable. The thing that annoyed me somewhat is that I made a 5:00 p.m. appointment with Tony, so I should have been expected. When I walked in, there was no one around to greet me, ask if I needed help, etc. Finally, after walking around for about 10 minutes, I went to one of the offices to ask for Tony and was told he was with a customer. Nick did know who I was and he took care of me for the rest of the appointment. Seems funny that Tony was nowhere to be found at our appointment time. And if I hadn't gone to the office, no one would have noticed I was there. I do appreciate other salesmen may have been with customers. Nick was very pleasant to work with. More

I called Baker to let them know that I was interested in purchasing a used car that they had on the lot. From start to finish the process was very easy going and I never felt like I was being "sold" which b purchasing a used car that they had on the lot. From start to finish the process was very easy going and I never felt like I was being "sold" which being in sales myself I truly appreciate. I can honestly say that every employee that I encountered at Baker was exceptional. I dealt primarily with Marcus and was very pleased to the point where I have already contacted him about possibly purchasing a second vehicle. More

Purchased a 2012 Wrangler Unlimited at this dealership. Sales experience was barely average. Typical oldschool baloney haggling about the trade on a mint condition 2010 BMW X5. Followed by a very distast Sales experience was barely average. Typical oldschool baloney haggling about the trade on a mint condition 2010 BMW X5. Followed by a very distasteful experience with the "Financing" manager, who insisted on the hardsell on a bunch of aftermarket and warranty stuff I had no interest in. And on top of that, the guy tried to get me to sign up for a financing deal at a higher rate and longer term than the specific financing package I told them I wanted weeks before. Chance of me ever going back there is 0. More

Tony was very helpfull through out the purchase. This is the 3 rd purchase I have made from baker and would recommend to a friend. the 3 rd purchase I have made from baker and would recommend to a friend. More

I have owned several Chrysler products over the years starting in 1974 & have delt with many dealerships. I also worked as a sales associate for the Ewald auto group in Wisconsin for a short time. I foun starting in 1974 & have delt with many dealerships. I also worked as a sales associate for the Ewald auto group in Wisconsin for a short time. I found your facility to be very clean & orderly and your staff to be kind as well as friendly and very knowlegable. Your dealership made my girlfriend & I feel welcome as well as comfortable. I am currently working on rebuilding a 2000 Dakota & will be using you folks for all of my Mopar parts needs.If and when I am able to purchase a new Chrysler product I will most certianly visit you folks for that as well. Your staff was kind enough to offer me any and all assistince posiable with my current project. We also had the good fortune of meeting with one of your sales people breifly & found his maner to be friendly as well as professional. Thank you all for a wonderfully refreshing experiance Alfred H. Dotey III More

Jennifer was professional, friendly, and honed immediately onto the jeep that would meet my criteria. I was originally at Baker because i wanted a jeep and was pre-qualified by capital One at a f immediately onto the jeep that would meet my criteria. I was originally at Baker because i wanted a jeep and was pre-qualified by capital One at a few select dealerships. I would go there again regardless of where my financing came from and have already told many others about my experience. I recommend Jennifer every time any one asks. Jennifer patiently answered all of my questions (and I had many!) and what she didnt know she immediately found out. she kept me informed throughout the process. I am a boarding school nurse and time out is precious as my job is 24/7. More

I was looking for a specific jeep, I went to other dealerships who's sales reps just made it tough, stressful and tried selling me a jeep I was not interested in. Baker had the exact jeep I was looki dealerships who's sales reps just made it tough, stressful and tried selling me a jeep I was not interested in. Baker had the exact jeep I was looking for. Although it was far for me I decided I'd take a shot. When I arrived rob greated me at the door. I told him what I was interested in and he quickly pulled it up to do a test drive. To make a long story short I ended up buying the jeep that night cause how easy and relaxing it was to deal with rob and nick. The dealership made me feel more at home than a business pushing for a sale. They did everything in there power to really make me happy. And they sucsseded. I wish I lived closer so I could have my jeep serviced there regularly. More