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Chrysler Dodge Jeep Ram of Princeton

Princeton, NJ

4.6
744 Reviews
Our family-owned operation not only offers our customers unequaled personal care and attention but also many of the best cars on the road today…at jaw-dropping prices. At Chrysler Dodge Jeep RAM of Princeton, we have a wide range of options on new or used cars, trucks, and SUVs that you simply won’t find anywhere else. All of which have received remarkable reviews on their features and capabilities. Of course, at Chrysler Dodge Jeep RAM of Princeton, we have received remarkable reviews from our legion of loyal customers, as well. You have to be really smart to get into Princeton University, but it doesn’t take a genius to know that in the automobile business Chrysler Dodge Jeep RAM of Princeton is at the head of the class.
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1045 State Rd

Princeton, NJ

08540

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Showing 744 reviews

July 20, 2020

Camille and Anthony were extremely helpful and knowledgeable in helping us get into our 2020 Jeep Gladiator. They worked with us to get the best deal and made the process very simple. We highly re More

by Alliu114
Recommend Dealer
Yes
Employees Worked With
Anthony , Camille Farrow
Jul 30, 2020 -

Chrysler Dodge Jeep Ram of Princeton responded

The Gladiator is one of the most exciting vehicles ever made - it will give you many miles of happy service! Thanks for the review and nice words. Camille is one of a kind and deserves the high praise. Just think of all the great memories your daughter will have from her trips in this Jeep!

July 17, 2020

I would give them a 0 star if this system allowed me to. Besides never having loaner cars, my problems with my jeep started when I got my jeep back after their mechanics did an air bag recall and oil chang More

by johnnysacks1977
Recommend Dealer
No
Employees Worked With
Tracy Lambert
Jul 28, 2020 -

Chrysler Dodge Jeep Ram of Princeton responded

Hi "Johnnysacks1977", your experience is unfortunate, but not typical. We do have a generous supply of loaner cars - but they are normally reserved for customers who bring in their vehicles for overnight warranty work. They are usually scheduled with appointments in advance. We would have to have an infinite fleet of loaners on hand if we just gave them out for folks who show up and demand them. Baker has been serving the community since 1967 whose doors would have been closed years ago if we operated in a manner as you describe. Since you choose to remain anonymous, there is no way I can really verify any of your issues or respond to your character assassination of our valued staff member, Tracy Lambert. If she made a recommendation it was solely to keep your vehicle safe and maintained. Unless your third party mechanic is a factory trained and certified FCA technician, his opinion is irrelevant. You are invited to call 609.921.2222 to discuss this in detail. Maybe it's all just some kind of misunderstanding?

July 11, 2020

Bobby was GREAT!! Staff was professional, courteous, and patient. I give them a 2 THUMBS UP rating and would HIGHLY recommend anyone looking for a Jeep to visit BAKER!!! More

by Pedro Garcia
Recommend Dealer
Yes
Employees Worked With
Brandon in Service , Princeton Jeep, Chris Porter
Jul 13, 2020 -

Chrysler Dodge Jeep Ram of Princeton responded

Thank you Pedro, you and Ivonne were wonderful customers! Enjoy your Wrangler -- for many years to come!!

July 10, 2020

Had a great experience with Baker Chrysler Jeep Dodge Ram, they made the car buying process easy and painless. I would definitely recommend this dealer. More

by Noah A
Recommend Dealer
Yes
Employees Worked With
Camille Farrow
Jul 13, 2020 -

Chrysler Dodge Jeep Ram of Princeton responded

We all appreciate the high praise, Noah! We're happy that you had a great experience!

July 05, 2020

Great Experience Camille is a great person, not just a great saleswoman, and she helped us out so much in purchasing a dream car of mine: the Jeep Grand Cherokee. We r More

by Mitchell K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camille Farrow
Jul 06, 2020 -

Chrysler Dodge Jeep Ram of Princeton responded

Mitchell! Thanks!!! There is nothing like a dream come true experience - and Camille is like the Fairy Godmother! From the entire Baker team - we appreciate this glowing review!

June 26, 2020

We bought a used 2016 Ram 1500 in February of 2019. The vehicle had first been titled in January of 2018. They showed us a Carfax and said the warranty had started in January of 2018. We later (October 201 More

by Bob S
Recommend Dealer
No
Employees Worked With
Robert Morton, Konstantin Oginsky
Jul 06, 2020 -

Chrysler Dodge Jeep Ram of Princeton responded

Bob S: Congratulations on your purchase of your 2016 Ram 1500! We have good news for you – the warranty has been extended for your truck. You get to enjoy the benefit of a 7 year, 100,000 mile, limited warranty beginning the day you purchased the truck! We regret that the CarFax error initially misrepresented the remaining warranty. CarFax is a third-party service and Baker Jeep has no control over the information they choose to collect or display. It even took Chrysler 22 months to acknowledge this error! Thank you for your patience during the time it has taken to unravel all of this and we hope you continue to enjoy your Ram 1500!

Jul 21, 2020 -

Bob S responded

I have yet to receive what i was promised by Baker. I have been waiting a few weeks now for an email from Anthony (last name?)with the documentation on my lifetime warranty and have called three times to help this situation. In total it has now been almost 9 months and I await the resolution of this matter.

June 17, 2020

Camille is your lady!! Camille, Camille, Camille. I have never had a better experience at a car dealership before and I think this has a lot to do with Camille. From the sec More

by isabelle b.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camille Farrow
Jun 18, 2020 -

Chrysler Dodge Jeep Ram of Princeton responded

Thank you, thank you, thank you! We are all happy that you feel this way -- it's as it should be. You'd have a hard time finding someone else like Camille. Enjoy your Jeep for many happy miles to come!

June 17, 2020

i came for an oil change and left with a new car Konstantin made the process quick and smooth and he activity worked with me to come up with a great deal. i will defiantly come back and do business a More

by marco8278
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Konstantin Oginsky
Jun 18, 2020 -

Chrysler Dodge Jeep Ram of Princeton responded

There are few things more satisfying than a happy customer! Konstantin always makes the process easy! Thank you for the kind words and we look forward to seeing you again!

June 16, 2020

Camille is Amazing! Camille made the process simple and quick! She helped me even get a lower rate for insurance she is going to be the person I send all my friends to! I More

by HAHNT5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camille Farrow
Jun 17, 2020 -

Chrysler Dodge Jeep Ram of Princeton responded

Simple and quick -- as it should be! From Camille and all of us at Baker Jeep -- we thank you for your high praise!

June 15, 2020

Great Customer Service Friday 6/12/20 We went to view some cars and found a car that we were interested in. I was extremely Thankful for all of Camille's assistance. She was More

by Chensy M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camille Farrow
Jun 15, 2020 -

Chrysler Dodge Jeep Ram of Princeton responded

Many thanks for this great review, Chensy! We are all happy that you had a positive transaction. Camille is always conscientious and professional! Enjoy your new vehicle!!

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