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Chrysler Dodge Jeep Ram of Princeton
Princeton, NJ
744 Reviews
Our family-owned operation not only offers our customers unequaled personal care and attention but also many of the best cars on the road today…at jaw-dropping prices.
At Chrysler Dodge Jeep RAM of Princeton, we have a wide range of options on new or used cars, trucks, and SUVs that you simply won’t find anywhere else.
All of which have received remarkable reviews on their features and capabilities. Of course, at Chrysler Dodge Jeep RAM of Princeton, we have received remarkable reviews from our legion of loyal customers, as well.
You have to be really smart to get into Princeton University, but it doesn’t take a genius to know that in the automobile business Chrysler Dodge Jeep RAM of Princeton is at the head of the class.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 744 reviews
November 06, 2024
Run as fast and as far away from this place as possible. This was the worst car buying experience ever. If I didn’t have my heart set on this vehicle I never would have endured what these people put me thro This was the worst car buying experience ever. If I didn’t have my heart set on this vehicle I never would have endured what these people put me through. I bought a 2019 Jeep Wrangler. After my trade in and down payment, they tacked on $10,000 to the total, effectively wiping out the trade in and down payment. Whoever was responsible for doing the vehicle check before it hit the lot did a horrible job. There were multiple issues. They convinced me to take the vehicle that night and they would get me back in to take care of the repairs. They brag about their bumper to bumper warranty. What good is it if you can’t get in? It’s now four and a half months later and they still can’t get me in. I’ve already spent $2,000 of my own money taking care of the repairs that they promised to fix. In addition to all of this, it took four months for them to get me the payment information for the finance company. Whenever I try to communicate with anyone, they all hide in their offices or I get voice mailboxes that are full. I went back after 30 days because my temporary registration was expiring. It turns out the original salesman, Marcus was either fired or quit so now I have Elio. I asked him when I would get my new plates. He said we don’t do that here. You should get something in the mail. As I start driving down Rt. 206 he flags me down, I pull back into the lot and he says we have your plates. Not very knowledgeable. Chris Roman (Finance) and Jason Martino (General Manager) were non existent through this whole process and constantly hid in their offices. I never either of them face to face. When I asked Jason for help he completely blew me off. There are plenty of other Chrysler Dodge Jeep Ram dealers in the area. Do yourself a favor and go to one of those. More
by JB
Employees Worked With
Chris Roman, Jason Martino, Elio
August 17, 2024
Extremely bad customer service, stay away. I live in Massachusetts, was halfway down there for a scheduled test drive that was made 2 days in advance when I was called by Karina Camarena the I live in Massachusetts, was halfway down there for a scheduled test drive that was made 2 days in advance when I was called by Karina Camarena the person I was dealing with and told car was sold. To say I was beside myself is an understatement. I emailed the general sales manager Jason Martino Sunday August 11 to voice my displeasure and he still hasn’t responded. More
by ChrisB777
Employees Worked With
Karina Camarena, Jason Martino
July 19, 2024
I purchased a used vehicle on June 3. I was told there was a delay with the registration due to motor vehicle and Covid. It’s now over six weeks later and I still do not have an answer fr I was told there was a delay with the registration due to motor vehicle and Covid. It’s now over six weeks later and I still do not have an answer from anybody from the dealership as far as what is going on. This is very disappointing after several attempts and being told that would be called back with an answer not very good for further Referrals More
by Cfarkas69
Employees Worked With
July 10, 2024
I have purchased jeep grant Cherokee 2021. Dealer offer three oil change free during purchase. During third oil change service department refuse to give free oil change because i have take app Dealer offer three oil change free during purchase. During third oil change service department refuse to give free oil change because i have take appointment after three year and four days. Only four days they cant give oil change free and they charge me 117$. If I would know before I will not prefer to go to dealer for oil change. Other dealers giving free oil change lifetime. I am very disappointing for this service. More
by onlyjitu1
Employees Worked With
1733 TH Tetens
