Chrysler Dodge Jeep Ram of Clifton Park

Missing format I bought a new Dodge Ram 1500 and I don't understand how the formats can be missing don't you people lock your trucks salesman said the truck did not I bought a new Dodge Ram 1500 and I don't understand how the formats can be missing don't you people lock your trucks salesman said the truck did not come with one More

Bad service, terrible service department. Had a recall made an appointment for Saturday morning. Had made a few additional requests for service such as having a water separator changed, havin Had a recall made an appointment for Saturday morning. Had made a few additional requests for service such as having a water separator changed, having a factory remote programmed to my vehicle and having a key cut from Vin number. Service department was overwhelmed with vehicles. My recall was for a 2005 Dodge Ram 3500 diesel center link and tie rod ends. Because service was so busy there staff never put my truck up on the lift and claimd that all was good with my center link and tie rod ends. Truck is all over the road with what is called Driving Miss Daisy syndrome and the death wobble. After waiting 3 hours for them to do a computer update and nothing more, my issues were never addressed, my extra things were never done, this place is a joke. Don't fall for their fancy commercials they suck plain and simple. Believe me they're only interest is to cash out on a new vehicle sale. The incident was brought to Matt Zaponnes attention. He was about as ineffective as the rest of his staff. Called Chrysler Corporation And they sent me to a real dealership. Take the extra ride somewhere else you'll be thankful in the end. More

Friendly Staff I just purchased a 2016 Jeep Latitude and the staff at Zappone was friendly and helpful. There was two issues which I was not happy with. The first on I just purchased a 2016 Jeep Latitude and the staff at Zappone was friendly and helpful. There was two issues which I was not happy with. The first one I take some blame for was we agreed on a price for my lease and when I picked up my vehicle they added in my first payment which I know that is due when you lease but every time I leased a vehicle the cost was always added in to the agreed price. The second issue was the vehicle was not clean when picked it up. I took a lot of pictures showing the filth and dead bugs all along the inside of the hatch area. Other than that everything else was ok. I would recommend them to friends but with the advice to not assume anything. More

Great deal Making the deal for a 2016 Ram was easy. They gave me the best deal after researching many dealerships. The truck was ready when it was supposed to be Making the deal for a 2016 Ram was easy. They gave me the best deal after researching many dealerships. The truck was ready when it was supposed to be picked up. I highly recommend this dealership More

2017 Chrysler pacifica Touring L Plus I got a great trade in value on my 2014 Ram more than Kelly Blue book I have a temporary disability The sales rep Patrick Arehart delivered the Pacif I got a great trade in value on my 2014 Ram more than Kelly Blue book I have a temporary disability The sales rep Patrick Arehart delivered the Pacifica to my home. Great service. More

Great purchasing experience I got the truck I wanted and then some. I also paid the price I was comfortable with. The entire team was very friendly and courteous. Highly reco I got the truck I wanted and then some. I also paid the price I was comfortable with. The entire team was very friendly and courteous. Highly recommend them to other folks looking for Dodge truck. More

Good Service Experience I had a very pleasant service experience. For the 10,000 mile oil change, check up, and tire rotation I was done within an hour. I had a very pleasant service experience. For the 10,000 mile oil change, check up, and tire rotation I was done within an hour. More

Bad services. This is the worst place to have a vehicle serviced. 4 hours for an oil change and an inspection. They charged me 350.00 to oil a hood hinge. I had a This is the worst place to have a vehicle serviced. 4 hours for an oil change and an inspection. They charged me 350.00 to oil a hood hinge. I had a noise from the dashboard and it took over 2 hours to figure it out. I called the manager but he was " busy " and would call me back of course he didn't. Don't go here it is a rip off. The should be shut down for ripping off the customers. I will be filling a complaint with the BBB. More

The Worst Experience Ever Lots of " hidden" fees with this dealership. Mike, our salesman, was horrible. Convinced us to turn in our lease early and lease a Jeep Compass with Lots of " hidden" fees with this dealership. Mike, our salesman, was horrible. Convinced us to turn in our lease early and lease a Jeep Compass with zero down. Two months later, Chrysler sent us a bill for $2300 because Mike never notified them that the first lease ended and now we have to pay for two leases. Unbelievable!! The dealership won't pay for their mistake and we're stuck with the bill. Buyer beware, this place is the worst!!! I couldn't be more disgusted!! More

Good experience Per based a new Chrystler 300 . Everything went smoothly. I feel that I got a good price on the new car and a very fair price on my trade in. I was Per based a new Chrystler 300 . Everything went smoothly. I feel that I got a good price on the new car and a very fair price on my trade in. I was treated professionly and was happy with the whole experience. More