Chrysler Dodge Jeep Ram of Clifton Park
Clifton Park, NY
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Total lack of courtesy Drove 1 hour to make a deal for a 2016 Big Horn. When I got there they told me it was gone and tried to sell me another vehicle. A respectable busine Drove 1 hour to make a deal for a 2016 Big Horn. When I got there they told me it was gone and tried to sell me another vehicle. A respectable business would have let me know beforehand. More
Warranty work Work done quickly , under warranty along with nys inspection, courteous, perfesional, timely. Service associate was very knowledgeable, communicated Work done quickly , under warranty along with nys inspection, courteous, perfesional, timely. Service associate was very knowledgeable, communicated effectively, and very thought full, Area was clean and uncluttered More
Great experience Sales was effortless, Jeep custom ordered and arrived so quick. Great deal, very satisfied, go talk to them, you'll be as happy as I. Sales was effortless, Jeep custom ordered and arrived so quick. Great deal, very satisfied, go talk to them, you'll be as happy as I. More
Missing format I bought a new Dodge Ram 1500 and I don't understand how the formats can be missing don't you people lock your trucks salesman said the truck did not I bought a new Dodge Ram 1500 and I don't understand how the formats can be missing don't you people lock your trucks salesman said the truck did not come with one More
Bad service, terrible service department. Had a recall made an appointment for Saturday morning. Had made a few additional requests for service such as having a water separator changed, havin Had a recall made an appointment for Saturday morning. Had made a few additional requests for service such as having a water separator changed, having a factory remote programmed to my vehicle and having a key cut from Vin number. Service department was overwhelmed with vehicles. My recall was for a 2005 Dodge Ram 3500 diesel center link and tie rod ends. Because service was so busy there staff never put my truck up on the lift and claimd that all was good with my center link and tie rod ends. Truck is all over the road with what is called Driving Miss Daisy syndrome and the death wobble. After waiting 3 hours for them to do a computer update and nothing more, my issues were never addressed, my extra things were never done, this place is a joke. Don't fall for their fancy commercials they suck plain and simple. Believe me they're only interest is to cash out on a new vehicle sale. The incident was brought to Matt Zaponnes attention. He was about as ineffective as the rest of his staff. Called Chrysler Corporation And they sent me to a real dealership. Take the extra ride somewhere else you'll be thankful in the end. More
Friendly Staff I just purchased a 2016 Jeep Latitude and the staff at Zappone was friendly and helpful. There was two issues which I was not happy with. The first on I just purchased a 2016 Jeep Latitude and the staff at Zappone was friendly and helpful. There was two issues which I was not happy with. The first one I take some blame for was we agreed on a price for my lease and when I picked up my vehicle they added in my first payment which I know that is due when you lease but every time I leased a vehicle the cost was always added in to the agreed price. The second issue was the vehicle was not clean when picked it up. I took a lot of pictures showing the filth and dead bugs all along the inside of the hatch area. Other than that everything else was ok. I would recommend them to friends but with the advice to not assume anything. More
Great deal Making the deal for a 2016 Ram was easy. They gave me the best deal after researching many dealerships. The truck was ready when it was supposed to be Making the deal for a 2016 Ram was easy. They gave me the best deal after researching many dealerships. The truck was ready when it was supposed to be picked up. I highly recommend this dealership More
2017 Chrysler pacifica Touring L Plus I got a great trade in value on my 2014 Ram more than Kelly Blue book I have a temporary disability The sales rep Patrick Arehart delivered the Pacif I got a great trade in value on my 2014 Ram more than Kelly Blue book I have a temporary disability The sales rep Patrick Arehart delivered the Pacifica to my home. Great service. More
Great purchasing experience I got the truck I wanted and then some. I also paid the price I was comfortable with. The entire team was very friendly and courteous. Highly reco I got the truck I wanted and then some. I also paid the price I was comfortable with. The entire team was very friendly and courteous. Highly recommend them to other folks looking for Dodge truck. More
Good Service Experience I had a very pleasant service experience. For the 10,000 mile oil change, check up, and tire rotation I was done within an hour. I had a very pleasant service experience. For the 10,000 mile oil change, check up, and tire rotation I was done within an hour. More