Chrysler Dodge Jeep Ram of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 319 reviews
Diana . .great customer service. Patient, kind and knowledgeable. Excellent follow up and accessible by text. .great customer service. Patient, kind and knowledgeable. Excellent follow up and accessible by text. More
Fast and quality service, great value, and friendly staff. Definitely can trust them with your car staff. Definitely can trust them with your car More
The service was good service and they have friendly employees. I am very satisfied. thank you employees. I am very satisfied. thank you More
They were all amazing I had a great a experience and I would go back there again would go back there again More
I went to buy a new Jeep and we started on a bumpy road, but with the persistence of Diana (sales) and David we were able to work it out. Trade in process was easy too. but with the persistence of Diana (sales) and David we were able to work it out. Trade in process was easy too. More
I wrap your head around something and I don't mean add insult to injury,Believe it or not, I will say the truth before my soul, and before God. In commercial sciences, we call it: customer phisher/for insult to injury,Believe it or not, I will say the truth before my soul, and before God. In commercial sciences, we call it: customer phisher/forced selling. for the following reasons: 1- After I purchased a car, I found that the rear tire had a hole in it. Despite my reporting of the problem on the same day of purchasing, he said that I had to pay an additional amount to fix it. so far, I am suffering from the problem of the right rear tire. 2- Kan Luan was running away from customers during the sales processing (he is not reachable easily) I read that through his face, even the entire crystal employees aren't corporating with the customer despite the the purchasing system is for the great service of customers, and should be finished both sides might be happy. 3- not honest with the customer, I purchased I found out that,the rear tire on the right side had a hole on it , 4- Not honest and clear. 5- He Does not looking into the customer's eyes. 6- whenever you call to who you want to speak to wasn't reachable. Note: There is no future as long as he is a manager in this branch company . Sincerely. God bless, who is asking about someone feeling. Tombe Logale More
This is my 2nd time getting my Jeep serviced at Chrysler Dodge Jeep Ram of Chicago. Both occassions I had the same experience. Exceptional! Everything went smoothly: Scheduling the appointment, checking Dodge Jeep Ram of Chicago. Both occassions I had the same experience. Exceptional! Everything went smoothly: Scheduling the appointment, checking in, etc... It was quick and the people I interacted with were professional. The sales person walked me over to the waiting area which was clean and had a coffee bar as well as a tv and lots of seats. The 3 words I would use to describe my experience: Professional, Quick, Easy More
They fixed a problem I had with my engine for a long time. What a good difference. Have my trust. Kinda pricy, one worker sounded angry when I called, but Christian was a gentleman. Very convenient. It' time. What a good difference. Have my trust. Kinda pricy, one worker sounded angry when I called, but Christian was a gentleman. Very convenient. It's like taking our baby to the doctor. More
I’m still currently having the same problem I had when I came in for the service. came in for the service. More
Christian provided excellent service, very attentive! Looking forward to bringing my jeep to the shop. Looking forward to bringing my jeep to the shop. More