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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

4.2
319 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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5950 N Western Ave

Chicago, IL

60659

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Showing 319 reviews

October 20, 2023

Diana . .great customer service. Patient, kind and knowledgeable. Excellent follow up and accessible by text. More

by PATD2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdulla Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick in Finance
Oct 20, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

PATD2007, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

October 17, 2023

Fast and quality service, great value, and friendly staff. Definitely can trust them with your car More

by RaV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

RaV, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

October 15, 2023

The service was good service and they have friendly employees. I am very satisfied. thank you More

by Hel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Hel, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

October 14, 2023

They were all amazing I had a great a experience and I would go back there again More

by MUHAMMADALI.ALASADI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Urrutia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdulla Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Perez, Billy Khatib
Oct 16, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

MUHAMMADALI.ALASADI, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

October 12, 2023

I went to buy a new Jeep and we started on a bumpy road, but with the persistence of Diana (sales) and David we were able to work it out. Trade in process was easy too. More

by Betty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Herrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Urrutia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Betty, Congratulations! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

October 12, 2023

I wrap your head around something and I don't mean add insult to injury,Believe it or not, I will say the truth before my soul, and before God. In commercial sciences, we call it: customer phisher/for More

by juba310519800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken Lau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 1- Pedro he is corporating well., Pedro Garcia
Oct 12, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

juba310519800, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

October 11, 2023

This is my 2nd time getting my Jeep serviced at Chrysler Dodge Jeep Ram of Chicago. Both occassions I had the same experience. Exceptional! Everything went smoothly: Scheduling the appointment, checking More

by kiwi1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

kiwi1130, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

October 10, 2023

They fixed a problem I had with my engine for a long time. What a good difference. Have my trust. Kinda pricy, one worker sounded angry when I called, but Christian was a gentleman. Very convenient. It' More

by BbyDaH2O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

BbyDaH2O, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

October 10, 2023

I’m still currently having the same problem I had when I came in for the service. More

by MITCHELL.STEPHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

MITCHELL.STEPHON, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

October 07, 2023

Christian provided excellent service, very attentive! Looking forward to bringing my jeep to the shop. More

by k.darji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

k.darji, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

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