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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.2
319 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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5950 N Western Ave

Chicago, IL

60659

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Showing 319 reviews

November 13, 2023

Scam. Brought my car in to be fixed and was charged 4k to fix it. The problem was never fixed because two days after getting it back the same problem was h More

by tnorris120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Tyler Norris, thank you for bringing this to our attention. From our records, the first time your vehicle was brought in all the repairs were done and completed with satisfaction. The vehicle was brought in again due to an unrelated issue, which was your vehicle overheating from the first initial visit, which all repair suggestions were denied. For any other concerns or questions, please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

Nov 13, 2023 -

tnorris120 responded

Both visits were for overheating. I would not have even paid for any of the first visit fixes if we did not discuss the car over heating. No way I would pay more than fouble to fix what I was told was fixed the first time.

November 13, 2023

I’m not sure where to start, Vince Perez, Emily and Ken provided the most exceptional services while purchasing my 2024 jeep Cherokee. Because of their hospitality, professionalism, and ability to make me More

by Lauren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Lau, Vince Perez
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Nov 15, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Congratulations Lauren! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

November 10, 2023

They were very informative and patient and helped me to understand my possibilities and my credit More

by Jackielee729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdulla Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Khatib
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Nov 13, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Congratulations Jackielee729! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

November 10, 2023

This dealer didn’t want to give me an answer about my wrangler warranty then I went to change my oil and they put a different one, there’re better dealers in Chicago, I don’t recommend you to go to this More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aquib Nagori
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Alan, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

November 09, 2023

I have been coming to this dealerships since I moved back from florida. Always great service, really accommodating, very thorough in their explanations, and if there are options they'll give them to you! The More

by kaltezas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

kaltezas, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

November 09, 2023

Alex was knowledgeable and helpful and is one of the best reasons to take my vehicle to Chicago CJDR! More

by paddydickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Nov 10, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

paddydickey, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

November 07, 2023

They were able to fix the problem and so far it has been holding up well. More

by E.R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

E.R, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

November 06, 2023

I problems, no hassle. Delivered car as promised. Thanks for your great service and friendly atmosphere. More

by boganjc1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Congratulations boganjc1! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

November 05, 2023

Pleasant shopping experience. Did not feel pressured on all levels. Obtained the vehicle needed with all of its safely ty fetures. More

by Nursegray1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Urrutia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Nursegray1999, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

November 03, 2023

Great service! Very helpful and very kind the representative. Service was quick and easy. Great! More

by maggierose729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

maggierose729, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

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