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Chrysler Dodge Jeep Ram of Chicago
Chicago, IL
338 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 338 reviews
December 01, 2023
Was quoted an hour to an hour and a half. It took over 5 hours. I had to keep taking Ubers back and forth. I asked for a quote on new and upgraded tires and I couldn’t get one. Kept giving me It took over 5 hours. I had to keep taking Ubers back and forth. I asked for a quote on new and upgraded tires and I couldn’t get one. Kept giving me a quote for the same tires. Had to replace 2 batteries when one was replaced just 2 years ago. And now my service engine light is on and that was not an issue during the inspection. I also needed an oil change but because this took over 5 hours I had no time. I missed meetings and more because of this appointment. The communication was not good. More
by lwojo1532
Verified CustomerEmployees Worked With
November 30, 2023
Not professional not a great dealership never get my business again I came back to the dealership to get my car serviced, which was detail the salesman who sold me. The car wouldn’t talk to me Wave and business again I came back to the dealership to get my car serviced, which was detail the salesman who sold me. The car wouldn’t talk to me Wave and when about his business. More
by kdeu
Employees Worked With
November 30, 2023
I was provided with great service. I hadn't been to this service department in a while and it has changed for the better. I hadn't been to this service department in a while and it has changed for the better. More
by Ritz
Employees Worked With
November 28, 2023
This is an awesome experience! Everybody so coordinated and sharing information back and forward, making everything so perfect. Diana take me step by step! No stress! No hurry! Th Everybody so coordinated and sharing information back and forward, making everything so perfect. Diana take me step by step! No stress! No hurry! That’s why I buy my second vehicle on this particular place. Abdull … wow! he knows about deals! Thanks for this nice experience! A+++ More
by vwmk285
November 26, 2023
I am referring to sales only. First of all very nice, clean facility. Diana and Mr. Nick, and the staff were friendly, knowledgeable and Mr. Nick went above to make sure we fou First of all very nice, clean facility. Diana and Mr. Nick, and the staff were friendly, knowledgeable and Mr. Nick went above to make sure we found the right car and the finance process was very easy... no pressure. Top quality dealer, and an absolute pleasure to work with. So far the car is running well, with no issues. Thank you, to Diana, Nick - the financial gentleman and the manager. Halina Kaminski More
by halinakaminski
November 24, 2023
On time, efficient, trustworthy. Thank you for your help. I will be back next time. Thank you for your help. I will be back next time. More
by mare1714
Employees Worked With
November 22, 2023
Excellent service from estimate phase to completion by christian. i would highly recommend using this center christian. i would highly recommend using this center More
by sherigranholm
Employees Worked With
November 22, 2023
The employees in the service center’s always is very helpful and friendly, and above all the service is timely and complete. helpful and friendly, and above all the service is timely and complete. More
by slickbutch8
Employees Worked With
