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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

4.2
319 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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5950 N Western Ave

Chicago, IL

60659

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Showing 319 reviews

December 04, 2023

Easy to work with , no pressure, knows her new cars and will help you along with the car buy . Thanks for everything you did for our family More

by David L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

David L! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

December 01, 2023

Was quoted an hour to an hour and a half. It took over 5 hours. I had to keep taking Ubers back and forth. I asked for a quote on new and upgraded tires and I couldn’t get one. Kept giving me More

by lwojo1532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

lwojo1532, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

November 30, 2023

I was provided with great service. I hadn't been to this service department in a while and it has changed for the better. More

by Ritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Ritz, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

November 30, 2023

Not professional not a great dealership never get my business again I came back to the dealership to get my car serviced, which was detail the salesman who sold me. The car wouldn’t talk to me Wave and More

by kdeu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

kdeu, thank you for bringing this to our attention. We have already tried to reach out to you to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

November 28, 2023

El señor Vicente me atendió exelente muy atento, estoy muy satisfecho por la compra de mi vehículo Gracias... More

by fabriciosur7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Perez
November 28, 2023

This is an awesome experience! Everybody so coordinated and sharing information back and forward, making everything so perfect. Diana take me step by step! No stress! No hurry! Th More

by vwmk285
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdulla Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

I am referring to sales only. First of all very nice, clean facility. Diana and Mr. Nick, and the staff were friendly, knowledgeable and Mr. Nick went above to make sure we fou More

by halinakaminski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdulla Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick the financial person
Dec 01, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Congratulations Halina Kaminski! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

November 24, 2023

On time, efficient, trustworthy. Thank you for your help. I will be back next time. More

by mare1714
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

mare1714, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

November 22, 2023

Service department did a great job communicating and getting me in and out for a key fob replacement in quick fashion. More

by southsideandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammad
Dec 01, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

southsideandy, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

November 22, 2023

Excellent service from estimate phase to completion by christian. i would highly recommend using this center More

by sherigranholm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

sherigranholm, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

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