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Chrysler Dodge Jeep Ram of Chicago
Chicago, IL
318 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 318 reviews
January 20, 2023
Big thanks to all the team that works at this dealer but especially to Pedro Garcia who helped me get my new Grand Cherokee and did everything on his hands to make sure the process was easy and that I got t especially to Pedro Garcia who helped me get my new Grand Cherokee and did everything on his hands to make sure the process was easy and that I got the vehicle that I needed. I traded in my spark and I forgot to remove the city sticker but I called Pedro the day after my purchase and he was able to get my sticker which I really appreciate.100% recommended. More
by María Teran
Employees Worked With
The lady from finances was really nice and helpful I wish I remembered her name , Pedro Garcia
Helpful January 19, 2023
I spent over four hours in a customer "lounge" with furniture from a resale shop and not even water to drink. From the door of the "lounge" I could see the employees lunchroom. The service agent gave furniture from a resale shop and not even water to drink. From the door of the "lounge" I could see the employees lunchroom. The service agent gave me a bottle of his own water. Having a comfortable place for customers to wait should be a priority, but it apparently is not at this dealership. The work was done competently, but was quite expensive. From now on, I will use our local car repair shop so that I can walk home if it takes four hours, and will have an opportunity to examine the parts needing replacement. More
by HiMilage
Verified CustomerEmployees Worked With
Jose Galarza
January 17, 2023
SUE WAS AMAZING ! !!!! I can’t stress that enough . She was working on getting me what I wanted for 4+ hours . What stood out most was that she took her time to listen !!!! I can’t stress that enough . She was working on getting me what I wanted for 4+ hours . What stood out most was that she took her time to listen to what I had to say . She understood my needs and I honestly felt a motherly connection from her. She’s going to make sure you leave satisfied!!!! I love her soo much !! COME SEE SUE More
by Nahshonwilliams5
Employees Worked With
Sue Cervini
January 16, 2023
The dealership was amazing. They got me in and out and answered all of the questions I had about my vehicle. I recommend Chris and the dealership to anyone looking for a hassle They got me in and out and answered all of the questions I had about my vehicle. I recommend Chris and the dealership to anyone looking for a hassle free, straightforward experience! More
by Royaltymoverschicago
Employees Worked With
January 13, 2023
I’m extremely happy to have found a dealer that wasn’t pushy to make a sale. They let me sign a loaner agreement so I could drive it home to show my wife while she was working. They had some add ons but w pushy to make a sale. They let me sign a loaner agreement so I could drive it home to show my wife while she was working. They had some add ons but when I explained to them that I wasn’t interested they took them off without question. I would definitely buy another vehicle from this dealer. More
by Bruce
Employees Worked With
Pedro Garcia
January 12, 2023
No pressure, didn’t feel rushed, Quick and clear communication, No games, knowledgeable about vehicles. communication, No games, knowledgeable about vehicles. More
by Mr.Fly
January 11, 2023
Diana was amazing her service was excellent super friendly and willing to go above and beyond she’s very knowledgeable and helpful I recommend calling her if you thinking of a new car! friendly and willing to go above and beyond she’s very knowledgeable and helpful I recommend calling her if you thinking of a new car! More
by michellelenoraburton
Employees Worked With
January 11, 2023
Diana was great and helped me through the process to sell my car quick and easy. my car quick and easy. More
by mcolpa
Employees Worked With
