Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chrysler Dodge Jeep Ram of Chicago
Chicago, IL
319 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 319 reviews
March 07, 2023
Christian was so very helpful! ! What could have been a bad experience due to scheduling an appointment that somehow didn’t wind up on the books, he made excellent and took care of ! What could have been a bad experience due to scheduling an appointment that somehow didn’t wind up on the books, he made excellent and took care of everything. I truly appreciate his service!! More
by mharris104
Verified CustomerEmployees Worked With
Helpful March 07, 2023
They have charged me over $1500, and never fixed the issue. They told me they would get me a replacement part because the one they installed didn’t work. It has been over a week and a half and they neve issue. They told me they would get me a replacement part because the one they installed didn’t work. It has been over a week and a half and they never got back to me about when the part will be coming in. I have called multiple times and they don’t return my call. I have no idea when or if they will actually make this right. More
by tg
March 06, 2023
Great experience! Always knew what was going on whether waiting for parts or an available service bay. Professional and friendly team. I would recommend this service c Always knew what was going on whether waiting for parts or an available service bay. Professional and friendly team. I would recommend this service center! More
by davidfgale
Employees Worked With
Jesica Vidal
March 05, 2023
I was please with the customer service Christian was awesome and very helpful during the entire time. awesome and very helpful during the entire time. More
by Kenneth Davison
Employees Worked With
March 03, 2023
Luis, John, and Anthony were awesome and I’m glad I came here to purchase my car and it was the car I wanted, these guys need a major bonus. They made my life of navigating through my city much easier and here to purchase my car and it was the car I wanted, these guys need a major bonus. They made my life of navigating through my city much easier and cheaper!!!! More
by Terrelljefferson24
Employees Worked With
John and Anthony, Luis Guerrero
March 02, 2023
Friendly service, very helpful in acquiring a loaner car for me while I wait for my jeep renegade to be fixed for me while I wait for my jeep renegade to be fixed More
by joshua21aguilar
February 24, 2023
Luis Guerrero gave me the most pleasant car shopping experience. He was so helpful helping me pick out a car and he's been very helpful even after my car purchase-- any questions/concerns and he goes ab experience. He was so helpful helping me pick out a car and he's been very helpful even after my car purchase-- any questions/concerns and he goes above and beyond to make sure he's giving the best customer service. I love my Cadillac and Luis is simply great! More
by CJ
Employees Worked With
Luis Guerrero
