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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

4.2
319 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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5950 N Western Ave

Chicago, IL

60659

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Showing 319 reviews

May 02, 2023

I feel taken advantage of and that my salesperson never followed through on promises made multiple times. I would never recommend this dealership to a friend or an enemy. More

by TONYR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don't know his name, and not sure if I ever even got a business card
May 02, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Tony please give me a call so I can help you/identify the issue. You may have the wrong dealership but I'd like to help. You satisfaction is important to us. My direct line is 773-840-1755

April 30, 2023

I was defrauded by this dealership. They told me they replaced my battery and did not. Just be aware. More

by sherylraeghezzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
April 30, 2023

The staff was friendly, professional, and thorough. They took great care of me and my 300. I would definitely recommend! More

by patrick.tezak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2023

First and foremost, I felt very welcome when I came in to drop off and pick up. I almost felt that the service people were my buddies. Besides, the issue that I came for was completely resolved in a very tim More

by kovacsyehuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
April 22, 2023

Everyone was very friendly, and very professional, could’ve used a few more things in the waiting area like water or soda More

by railbender325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
April 22, 2023

Baddest of the bad experiences in this dealership. Although this review nothing would be taken up More

by Sai Harish Ganji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paulina
April 14, 2023

This is really the only de aler where they made me feel like they wanted me to get the car I wanted, Emily Herrera is great she takes her time talking to you and help you in every way she can, Management i More

by Victor Cifuentes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

Thanks again for another wonderful service experience. Vehicle was fixed earlier than expected and John continues to be an outstanding service manager. More

by tarnold1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesica Vidal
April 13, 2023

They care for my car just as I do. I’m going to continue bringing my car to them for service. More

by lmirza0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
April 11, 2023

Incredible service from the sales team to the service crew. On time AND professional. Totally pro! More

by jppersonal87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
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