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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.2
319 Reviews
CDJR of Chicago is the fastest-growing Chrysler Dodge Jeep Ram dealership in the city. But our award winning service doesn't stop in Chicago! Thanks to our convenient location at Western and Peterson, we serve the Northwest and Near West suburbs and Northwest Indiana as well. We have been under new ownership and management since June 2022 and our commitment to always delivering a world-class experience is behind everything to do. whether you need to make a vehicle purchase, want to sell your current vehicle, or you are looking for a dealership to trust your vehicle care to, look to us. The proud family at CDJR of Chicago.
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5950 N Western Ave

Chicago, IL

60659

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Showing 319 reviews

June 15, 2023

AMAZING SERVICE, VERY HELPFUL STAFF, AND THE SALES STAFF HERE IS VERY AWARE OF PRODUCTS. More

by Aquib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Garcia-Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Garcia, Luis Guerrero, Jesica Vidal, Jimmy Caprile
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June 13, 2023

Awesome people good with helping you great customer service care about whether you drive off in the car or not make sure they take care of your car More

by tommiecage61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerrero
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Tommiecage61, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 13, 2023

My worst experience ever with a Jeep dealership- awful! !! I sat for 2 plus hours for an oil change when I made an appt and was told 1 hour and then given a litany of I need this work to be performed on my More

by randyzw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Randyzw1, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

June 12, 2023

I was most pleased about their overall experience and kindness they showed me. I would recommend them to anyone More

by sherriehendrix43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Sherriehendrix43, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 10, 2023

It was great! Jessica Vidal was really nice and accomodating. They explained the recalls well and the costs of additional services. More

by vvarga21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Vvarga21, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 09, 2023

Service Dept was great. Worked with me. Waiting room could use and up date compared to other dealers. More

by davedluger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Davedluger, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 08, 2023

The associates were really kind and had a presentable approach to me and helped me More

by patel.shay32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Garcia-Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Patel.shay32, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 08, 2023

They have stolen money from me … they don’t do proper oil changes and they NEVER REFILL MY COOLANT YET I have a warranty and paid for an extended one More

by Juanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Supervisor
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Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Juanita, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

June 06, 2023

New management doing a good job. showed concern for my truck. Oil change done quickly. More

by roy.moyer111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Roy.moyer111, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

June 01, 2023

Everyone was so helpful! Would definitely recommend, and I plan on coming back for any future needs! More

by tlperks14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
Report | Print
Jul 31, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Tlperks14, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

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